Solution Design Lead

Fulfillment IQ

. Own end-to-end solution design for Manhattan Active WM rollouts across multiple distribution centers .

Posted 9/25/2026full-timeSan Antonio • Texas • United StatesSenior💰 $125,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in end-to-end solution design for Manhattan Active WM rollouts, with a strong operational understanding of warehouse processes and the ability to lead workshops and stakeholder engagements. Proficient in creating functional specifications and providing implementation recommendations while effectively communicating with executive stakeholders.

Highest-signal resume keywords

Manhattan WMS ExperienceSolution Design LeadershipBusiness Process TransformationFunctional Specification CreationClient-Facing Communication

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Manhattan Active WMWMOSSCALEFit-Gap AnalysisEffort EstimationWarehouse Process UnderstandingBusiness Process WorkshopsStakeholder InterviewsSolution Design DocumentationChange Management

Soft Skills

Client-Facing CommunicationPresentation SkillsMentoringRelationship BuildingProblem Solving

Tools & Technologies

Warehouse Management SystemsEDIERP InterfacesWarehouse Automation Integration

Industry Keywords

Distribution CenterCPGGroceryRetailHigh-Volume Operations

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Own end-to-end solution design for Manhattan Active WM rollouts across multiple distribution centers
Lead solution design for new site rollouts, scale-ups, and enhancements
Act as the operational voice with DC leadership, operations managers, business stakeholders, and IT teams
Assess facility current-state processes against the client’s system template and identify gaps, risks, and required changes
Anticipate and resolve business process gaps, site-to-site inconsistencies, and change-management roadblocks
Facilitate business process workshops and requirement-gathering sessions
Translate client requirements into multiple solution options with pros, cons, and effort estimates
Build and present demos or proofs of concept
Create and maintain functional specifications and solution design documentation
Act as a primary techno-functional point of contact for operations and IT stakeholders
Train, mentor, and upskill client IT and project teams
Partner with configuration specialists, technical teams, and testers to ensure designs are delivered as intended
Present proposed solutions and recommendations to operational and executive stakeholders
Ramp up on client templates, live sites, rollout roadmaps, and key stakeholders
Build relationships with client IT teams and DC operations leaders
Demonstrate a repeatable approach for surfacing process risks early in each rollout

Requirements

What you’ll need

5-10 years of recent, hands-on experience on Manhattan WMS products, including Manhattan Active WM and prior experience on an earlier Manhattan platform (WMOS or SCALE)
Solution design or design lead experience on Manhattan WMS programs
Experience across multiple DCs or sites, ideally supporting a phased, multi-site rollout
Strong operational understanding of receiving, put-away, replenishment, waving and allocation, picking, packing, and shipping
Ability to lead business process workshops, stakeholder interviews, and requirement-gathering sessions with operations and IT audiences
Track record of anticipating and resolving business process transformation challenges
Ability to create functional specifications, solution design documents, and fit-gap analyses
Ability to provide effort estimates and implementation recommendations
Ability to present options and tradeoffs to operational and executive stakeholders
Experience coaching or training client team members on Manhattan design and configuration
Excellent client-facing communication and presentation skills
Based in the United States and able to travel 25–35%
Prior experience at Manhattan Associates or a leading Manhattan implementation partner (nice to have)
CPG, Grocery, or other high-volume Retail DC experience (nice to have)
Warehouse automation integration exposure (nice to have)
Experience with Manhattan Active platform extensibility, integrations, EDI, or ERP interfaces (nice to have)
Familiarity with other Manhattan Active modules (nice to have)

Benefits

Comp & perks

Comprehensive health and dental coverage for you and your family
Competitive paid time off and flexible leave policies
Retirement savings programs and employer contributions
Dedicated learning and development budget
Remote and hybrid work options
Equipment allowances
Internet reimbursements
Business travel coverage
Employee stock options (ESOP), where applicable
Team events, meetups, and company offsites
Mentorship, leadership development, and continuous learning
Flexible schedules
Inclusive and accessible recruitment process with accommodations available on request