Billing Specialist – SaaS Billing

Fullsteam

. Generate, review, send, modify, and terminate invoices and subscriptions accurately and on schedule .

Posted 10/23/2026full-timeMarkham • CanadaMid-LevelSenior💰 CA$55,000 - CA$65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in SaaS billing processes, accounts receivable management, and financial reporting, with a strong focus on accuracy and compliance. Proficient in utilizing tools like NetSuite and Zuora to streamline billing workflows and enhance operational efficiency.

Highest-signal resume keywords

SaaS Billing ExperienceNetSuite ProficiencyZuora SuiteBilling ExpertiseAccounts Receivable ManagementFinancial Reporting Accuracy

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Billing ManagementAccount ReconciliationPayment ProcessingData AnalysisFinancial Statement ReconciliationBilling Workflow ImprovementTax Exemption ManagementDiscrepancy InvestigationInvoice GenerationSubscription Management

Soft Skills

Analytical SkillsOrganizational SkillsInterpersonal SkillsCommunication SkillsProblem-Solving Skills

Tools & Technologies

Microsoft ExcelNetSuiteZuoraFloQastSalesforce

Industry Keywords

Billing CompliancePayment SecurityData PrivacySaaS Billing ModelsAccounts Receivable

About the role

Key responsibilities & impact

Generate, review, send, modify, and terminate invoices and subscriptions accurately and on schedule
Create subscriptions, sales orders, and estimates as applicable
Process recurring, one-time, and usage-based billing, including importing billing files
Manage billing adjustments, refunds, account credits, tax exemptions, and payment applications
Manage subscriptions in NetSuite and Zuora, ensuring product access is appropriately suspended upon cancellation
Resolve billing and payment processing issues, including Paystand-related issues
Monitor billing transactions and investigate discrepancies or irregularities
Reconcile billing records, customer accounts, payment transactions, and financial statements
Investigate discrepancies and assist with reconciling undeposited funds
Reconcile payments against Business Unit records and AR aging to ensure accurate dunning notices
Collaborate with Finance and Accounting teams to support accurate financial reporting
Respond to customer inquiries regarding invoices, payments, credit card applications, disputes, and account adjustments
Partner with Corporate, Business Unit management, Sales, Customer Service, Support, Revenue, and Operations teams to resolve billing issues and implement requested changes
Maintain professional, timely communication to support positive customer relationships
Identify opportunities to improve billing workflows, efficiency, and automation
Document procedures and maintain consistent processes across multiple Business Units
Follow applicable billing, payment security, data privacy, and regulatory requirements

Requirements

What you’ll need

Proven experience in billing, accounts receivable, or a related financial role
SaaS billing experience required
Proficiency in Microsoft Excel, NetSuite, and Zuora SuiteBilling
Excellent analytical, organizational, communication, and interpersonal skills
Experience with FloQast and CRM platforms such as Salesforce is an asset
Knowledge of billing-related regulatory and compliance requirements is an asset
Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred
Strong understanding of SaaS billing models, payment processing, accounts receivable, general ledger concepts, and account reconciliation
Strong analytical, problem-solving, and reconciliation skills, including the ability to investigate discrepancies and identify root causes
High attention to detail and ability to manage competing priorities and deadlines across multiple Business Units
Ability to work independently and collaboratively in a fast-paced, acquisition-driven environment
Commitment to accurate financial reporting, process documentation, and continuous improvement

Benefits

Comp & perks

Medical
Extended Health and LTD plan
Dental
Vision
RRSP (with employer match)
Health Spending Account
Flexible paid time off