Senior Benefits Analyst

Fullsteam

. Administer all U.S. and Canadian employee benefit programs, including medical, dental, vision, HSA, FSA, retirement savings, life insurance, disability, AD&D, critical illness, accident, and other voluntary benefits .

Posted 9/15/2026full-timeRemote • United StatesSenior💰 $90,000 - $103,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in administering employee benefit programs across the U.S. and Canada, including health and welfare benefits, retirement plans, and leave administration. Proficient in utilizing HRIS platforms like Workday for data management, compliance, and process improvement.

Highest-signal resume keywords

Employee Benefit AdministrationHRIS Experience (Workday)Benefits Compliance KnowledgeAnalytical Problem-SolvingHR Certification (SPHR, SHRM-SCP, CHRP, CHRL)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Benefits AdministrationRetirement Plan AdministrationLeave of Absence ManagementData ReconciliationAudit ProcessesProcess ImprovementVendor ManagementCompliance ReportingHealth and Welfare BenefitsDisability Administration

Soft Skills

Attention to DetailWritten CommunicationVerbal CommunicationOrganizational SkillsDiscretion

Certifications & Qualifications

SPHRSHRM-SCPCHRPCHRL

Industry Keywords

Employee BenefitsU.S. and Canadian BenefitsOpen EnrollmentLeave AdministrationWorkers' CompensationPayroll IntegrationBenefit TransactionsOperational MetricsCross-Functional InitiativesBenefit Knowledge Articles

About the role

Key responsibilities & impact

Administer all U.S. and Canadian employee benefit programs, including medical, dental, vision, HSA, FSA, retirement savings, life insurance, disability, AD&D, critical illness, accident, and other voluntary benefits
Process enrollments, life events, terminations, and eligibility changes accurately and promptly
Audit benefit transactions across Workday, payroll, carriers, and third-party vendors
Resolve enrollment discrepancies and eligibility issues
Support annual open enrollment planning, testing, execution, communications, and reconciliation
Coordinate new benefit program and plan change implementations
Serve as the primary contact for employee and manager questions about benefits and leave programs
Research and resolve complex benefit issues with vendors, carriers, payroll, and internal stakeholders
Develop and maintain benefits knowledge articles, FAQs, and employee resources
Coordinate U.S. leave administration and administer Canadian statutory leave programs
Manage leave workflows, return-to-work activities, leave timelines, status changes, and supplemental pay calculations
Coordinate disability administration and employee communications throughout the leave lifecycle
Support benefits processes, eligibility rules, event processing, security, system testing, audits, and data integrity
Partner with HRIS and Payroll to troubleshoot system issues and improve processes
Assist with vendor implementations, renewals, operational transitions, carrier file testing, and eligibility file management
Coordinate workers' compensation administration, claims tracking, reporting, payroll impacts, and return-to-work activities
Support benefits reporting, audits, annual compliance activities, plan documentation, notices, and employee communications
Identify process improvement and automation opportunities
Develop operational metrics and analyze trends in employee inquiries, leave utilization, and performance
Participate in benefits projects and cross-functional initiatives

Requirements

What you’ll need

Bachelor's degree in Human Resources, Business Administration, or a related field
3-5 years of progressive HR experience, with experience in benefits or people operations
Experience administering benefits in both the United States and Canada
HR certification (e.g., SPHR, SHRM-SCP, CHRP, CHRL) is preferred
Experience administering HRIS platforms, preferably Workday
Strong understanding of health and welfare benefit administration
Knowledge of retirement plan administration
Familiarity with leave of absence and disability administration
Understanding of benefits compliance requirements in the U.S. and Canada
Strong analytical and problem-solving abilities
Excellent attention to detail and data accuracy
Ability to reconcile data across multiple systems and vendors
Ability to manage multiple systems and vendor platforms
Excellent written and verbal communication skills
Strong organizational and documentation skills
High degree of discretion in handling sensitive and confidential information