Senior Manager, Financial Systems

Fullsteam

. Own administration, support, and roadmap execution for Fullsteam’s financial systems, initially focusing on Zuora and Zuora CPQ .

Posted 9/22/2026full-timeRemote • United StatesSenior💰 $155,000 - $190,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing financial systems, particularly with Zuora and NetSuite, while leading teams and ensuring effective integration across finance and technology operations. Proficient in financial reporting, data governance, and process automation, with a strong focus on collaboration and communication across various business units.

Highest-signal resume keywords

Zuora AdministrationNetSuite AdministrationFinancial Systems ManagementPeople ManagementQuote-to-Cash Process

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Zuora CPQNetSuiteSalesforce IntegrationAPI ConnectorsFinancial ReportingProcess AutomationInternal ControlsData GovernanceBilling ManagementSubscription Management

Soft Skills

LeadershipOrganizational SkillsCommunication SkillsTeam DevelopmentProblem-Solving

Tools & Technologies

ZuoraNetSuiteSalesforceAPI ConnectorsPayment Gateway

Certifications & Qualifications

NetSuite Administrator CertificationERP Consultant Certification

Industry Keywords

Financial SystemsRevenue OperationsERP AdministrationSaaSData Privacy

Tech Stack

Tools & technologies

Cyber SecurityERP

About the role

Key responsibilities & impact

Own administration, support, and roadmap execution for Fullsteam’s financial systems, initially focusing on Zuora and Zuora CPQ
Manage Zuora, Salesforce, and NetSuite integrations across the quote-to-cash process
Design, set up, troubleshoot, and document API connectors between business unit systems and Zuora
Manage payment gateway and processor provider relationships integrated with Zuora and NetSuite
Manage Zuora technical support cases, billing document templates, and custom workflow or object logic
Manage the relationship with NetSuite Advanced Customer Support, including escalations and renewals
Partner with Accounting on system-supported month-end and quarter-end close processes
Lead financial systems evaluations, implementations, enhancements, testing, and user acceptance activities
Lead, mentor, and develop a team of financial systems professionals
Serve as liaison between Finance, Sales Operations, IT, Technology Operations, Revenue Operations, and external implementation partners
Establish and maintain data governance, system access, and control standards
Troubleshoot billing, subscription, and related financial system issues
Manage and support the broader finance technology stack
Evaluate and recommend tools, automation, AI opportunities, and system enhancements
Manage technical vendor relationships, service performance, escalations, licensing, and renewals
Maintain application controls, approval workflows, role-based access, and segregation-of-duties requirements
Coordinate access reviews, control testing, audit evidence, and remediation activities
Protect sensitive financial data under security, privacy, records management, and data governance standards
Partner with IT and Information Security on architecture, integrations, identity and access management, cybersecurity, data platforms, operations, and technology risk
Participate in enterprise intake, architecture, security, vendor, change management, and release management processes
Coordinate impact assessments, testing, release plans, and support readiness for cross-system changes

Requirements

What you’ll need

8+ years of experience in financial systems, revenue operations, ERP administration, or a related finance technology role
3+ years of people management experience
Hands-on administration experience with Zuora and Zuora CPQ, including billing, platform configuration, and related revenue or subscription management processes
Hands-on administration experience with NetSuite; SuiteScript or SuiteFlow experience preferred
Working knowledge of Salesforce and its integration points with billing and ERP systems
Strong understanding of quote-to-cash processes and general ledger workflows
Bachelor’s degree in Finance, Accounting, Information Systems, or a related field
NetSuite Administrator or ERP Consultant certification preferred
SaaS or multi-company back-office operating experience preferred
Strong knowledge of financial systems and process automation, including experience identifying, designing, or implementing AI-enabled solutions
Working knowledge of internal controls and IT general control frameworks
Experience with financial reporting, data platforms, reconciliation processes, and building integrations between financial systems
Detail-oriented with strong organizational and time management skills
Hands-on leadership style with a pragmatic, business-focused approach to service delivery, project execution, and decision-making
Proven ability to lead, motivate, and develop teams by setting clear priorities, delegating effectively, communicating actively, and coaching team members
Strong verbal and written communication skills, with the ability to partner effectively across all levels of the organization
Demonstrated ability to partner effectively with Accounting, Finance, IT, Information Security, Internal Audit, Procurement, Legal, vendors, and business stakeholders