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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in employee relations, performance management, and organizational effectiveness, with a strong ability to advise business leaders on complex people decisions. Proficient in navigating Canadian employment practices and fostering organizational change while maintaining a focus on business outcomes.
Highest-signal resume keywords
Employee RelationsPerformance ManagementOrganizational EffectivenessHR CertificationHCM Systems Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Organizational ChangeWorkforce PlanningBusiness PartnershipRisk AssessmentPerformance Improvement PlansWorkplace InvestigationsConsultative SkillsJudgment and Decision-MakingCanadian Employment PracticesHR Best Practices
Soft Skills
Communication SkillsProblem-Solving SkillsDiscretionAbility to Manage PrioritiesInfluencing Skills
Tools & Technologies
HCM SystemsWorkday
Certifications & Qualifications
SPHRSHRM-SCPCHRPCHRL
Industry Keywords
Human ResourcesBusiness AdministrationEmployee ExperienceOrganizational ChangesFast-Paced Environment
About the role
Key responsibilities & impact- Serve as a trusted advisor to business leaders and translate business needs into practical people solutions
- Partner with leaders on organizational effectiveness, team structures, roles, reporting relationships, workforce needs, and organizational changes
- Evaluate talent and organizational decisions considering business objectives, employee impact, cost, risk, and long-term effectiveness
- Lead people-related planning and execution for organizational changes, including communication and documentation
- Coach leaders through performance management matters and establish expectations, feedback, and next steps
- Develop and support performance improvement plans and related documentation
- Lead and resolve employee relations matters, workplace conflicts, policy issues, investigations, disciplinary actions, and other complex employee situations
- Conduct workplace investigations and provide fact-based recommendations
- Help leaders distinguish performance, capability, behavior, role clarity, organizational, and management issues
- Provide candid counsel and constructive challenge to leaders
- Partner with Talent Acquisition, Total Rewards, People Operations, HRIS, Legal, and other People Team functions
- Identify recurring organizational themes and recommend actions to improve leader effectiveness, employee experience, and business outcomes
- Support broader People Team programs and priorities
- Maintain ownership and follow-through from assessment through execution and resolution
Requirements
What you’ll need- Bachelor's degree in Human Resources, Business Administration, or a related field
- 5+ years of progressive HR experience, with a focus on business partnership and employee relations
- Experience supporting employees and leaders in both the United States and Canada strongly preferred
- Working knowledge of Canadian employment practices and provincial employment standards, with experience navigating employee relations, performance management, and organizational changes in a Canadian context strongly preferred
- Demonstrated experience advising and influencing business leaders on complex people decisions
- Experience supporting organizational change, workforce planning, or organizational effectiveness initiatives preferred
- Experience working in a fast-paced, changing, or decentralized business environment preferred
- HR certification (e.g., SPHR, SHRM-SCP, CHRP, CHRL) preferred
- Strong business acumen and ability to connect people and organizational decisions to business outcomes
- Deep working knowledge of employee relations, performance management, and HR best practices
- Proficiency with HCM systems; Workday experience preferred
- Strong consultative, problem-solving, judgment, discretion, and decision-making skills
- Ability to assess risk and balance legal, employee, and business considerations
- Ability to move between strategic consultation and hands-on execution
- Excellent written and verbal communication skills
- Ability to manage multiple priorities and sensitive matters in a fast-paced, evolving environment