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FundGuard

Client Operations Support Analyst – Fund Accounting

FundGuard

. Deliver live production support for financial institution clients using the FundGuard platform .

Posted 11/12/2026full-timeBoston • Massachusetts • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in fund accounting operations, including NAV Calculation, Cash and Position Reconciliations, and Security Pricing, while effectively communicating complex financial concepts to diverse audiences. Proven ability to troubleshoot issues, collaborate with cross-functional teams, and enhance client experiences through process improvements.

Highest-signal resume keywords
Fund Accounting ExperienceNAV CalculationExcel ProficiencyClient Communication SkillsProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
NAV CalculationCash ReconciliationPosition ReconciliationIncome AccrualExpense AccrualSecurity PricingCorporate ActionsWorkflow DevelopmentDocumentation WritingClient Support
Soft Skills
Exceptional Communication SkillsAttention to DetailIndependent OperationRelationship BuildingTraining Ability
Tools & Technologies
FundGuard PlatformAdvent GenevaInvestOneSimCorpMultifondsArcesium
Industry Keywords
Fund AdministrationFinancial ServicesAsset ManagementPublic AccountingFinancial Technology

About the role

Key responsibilities & impact
  • Deliver live production support for financial institution clients using the FundGuard platform
  • Support clients’ daily fund accounting operations, including NAV calculation and validation, cash and position reconciliations, income and expense accruals, security pricing, and corporate actions
  • Develop a deep understanding of the FundGuard platform and its fund accounting workflows
  • Investigate and resolve client support tickets, troubleshooting issues and escalating when needed
  • Triage production issues by gathering details, documenting findings, and working with Engineering and Product toward resolution
  • Keep clients updated on production issue progress
  • Build relationships with day-to-day client contacts and share platform improvement feedback
  • Assist with client system upgrades, including testing, validation, and post-upgrade checks
  • Follow support processes and service standards and suggest improvements
  • Collaborate with Product, Engineering, and Implementation teams to identify recurring issues and improve the client experience

Requirements

What you’ll need
  • 3–5 years of experience in fund accounting or fund administration at an asset manager, fund administrator, custodian, or financial services public accounting firm
  • Hands-on experience with NAV calculation and review, cash and position reconciliations, income and expense accruals, security pricing, and corporate actions
  • Experience using fund accounting or general ledger systems such as Advent Geneva, InvestOne, SimCorp, Multifonds, or Arcesium
  • Strong Excel skills
  • Exceptional written and verbal communication skills to explain complex financial technology to non-technical users
  • Ability to build repeatable workflows, write internal documentation, and train others
  • Strong problem-solving skills and attention to detail
  • Ability to investigate breaks and explain findings clearly to any audience
  • Bachelor’s degree in Accounting, Finance, or a related field
  • Comfortable operating independently in a fast-scaling environment
  • Must be authorized to work in the U.S. on a full-time basis; not OPT eligible

Benefits

Comp & perks
  • SaaS technology environment with continuously evolving product
  • Opportunity to develop technical skills in fund accounting technology
  • Opportunity to work with Product, Engineering, and Implementation teams
  • Opportunity to contribute feedback and ideas that improve the platform and client experience