Product Documentation Writer

Fundraise Up

. Own customer-facing documentation, including release articles, live articles, and outdated content .

Posted 9/22/2026full-timeRemote • SerbiaMid-LevelSenior💰 RSD 313,000 - RSD 370,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in technical documentation, including the ability to produce accurate and clear customer-facing content, validate technical specifications, and collaborate effectively with bilingual teams. Proficient in creating engaging documentation materials such as screenshots and screen recordings while maintaining high standards of quality and clarity.

Highest-signal resume keywords

Technical Documentation WritingNear-Native Written English (C1/C2)Working Russian Language SkillsREST API UnderstandingScreen Recording and Editing

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Technical Documentation WritingAPI Behavior UnderstandingScreen RecordingEditingProduct MarketingUX WritingContent ValidationDocumentation Standards DevelopmentFeature Specification TranslationDocumentation Restructuring

Soft Skills

Self-SufficiencyCollaborationAdaptabilityAttention to DetailProblem-Solving

Industry Keywords

Customer-Facing DocumentationProduct DocumentationBilingual DocumentationTechnical ContentFast-Moving Environment

About the role

Key responsibilities & impact

Own customer-facing documentation, including release articles, live articles, and outdated content
Publish every customer-facing release article on the day the release ships
Verify published content against the actual product and platform
Triage and resolve feedback on live documentation
Restructure, rewrite, and update older documentation
Produce screenshots, screen recordings, and short walkthroughs for releases
Turn feature specifications into published articles
Work directly with the Russian-speaking product team to understand product behavior and resolve unanswered questions
Start from AI drafts, validate claims against the product, and edit for accuracy and completeness
Collaborate with English-speaking colleagues across departments to identify documentation gaps
Build documentation standards and work toward full autonomy with the Manager, Product Documentation

Requirements

What you’ll need

3+ years of experience writing technical or product documentation, or tech content
Proven ability to own documentation end-to-end, taking responsibility for accuracy and clarity
Near-native written English (C1/C2)
Working Russian sufficient to source product behavior directly from a Russian-speaking team
Ability to read technical specifications, follow basic API behavior, and write about it accurately
Ability to record, edit, and ship clear screen-recorded walkthroughs
Self-sufficiency and ability to apply standards without hand-holding
Comfort working in a fast-moving environment with shifting context and priorities
Meaningful day-to-day use of AI and understanding of where it adds value
Deeper experience with REST APIs and developer-facing documentation (nice to have)
Background in editing (nice to have)
Experience in product marketing or UX writing (nice to have)
Experience in a bilingual Russian/English product or engineering organization (nice to have)

Benefits

Comp & perks

Equity options
Private medical insurance for the employee and their family
20 paid vacation days per year
15 paid public holidays per year
5 company-paid sick leave days
English learning courses
Relevant professional education
Gym or swimming pool
Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace
Co-working
Remote working