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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management and client services, with a strong focus on digital marketing strategies and project management. Proven ability to drive client retention, manage complex projects, and deliver actionable insights based on performance metrics.
Highest-signal resume keywords
Account ManagementDigital MarketingClient Relationship ManagementProject ManagementPerformance Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Digital Marketing ChannelsCampaign ImplementationRevenue ForecastingProposal DevelopmentPerformance Reporting
Soft Skills
Strong Communication SkillsTime ManagementProblem-SolvingCritical ThinkingOrganization
Tools & Technologies
CRM ToolsProject Management Systems
Industry Keywords
Client ServicesAgency ExperiencePaid SearchPaid SocialDisplay Advertising
About the role
Key responsibilities & impact- Manage a portfolio of high-level and mid-level client accounts
- Serve as the primary point of contact for assigned accounts
- Lead client check-ins, project updates, and performance discussions
- Provide strategic guidance and identify risks or opportunities
- Monitor account health, pacing, and performance trends
- Deliver reporting and performance summaries with recommendations
- Manage renewals, identify expansion opportunities, and drive net retention
- Support proposal development and pricing conversations with Sales
- Maintain accurate revenue forecasting
- Coordinate tasks, timelines, assets, requirements, and deliverables across multiple campaigns
- Manage campaign implementation, onboarding, mid-flight changes, optimizations, and renewals
- Coordinate targeting updates, creative swaps, and landing page adjustments
- Collaborate with sales, creative, content, and paid media teams
- Conduct detailed QA of creative assets, ad copy, URLs, tracking tags, and platform setups
- Maintain campaign data, client requests, timelines, and milestones in internal systems
Requirements
What you’ll need- 5+ years of experience in account management, client services, digital marketing, or project management
- Proven track record of managing strategic client relationships, driving retention and growth, and leading complex digital projects
- Agency or digital services experience highly preferred
- Strong understanding of foundational digital marketing channels, including paid search, paid social, display, content, and creative workflows
- Ability to coordinate multiple projects while maintaining accuracy and organization
- Strong communication skills
- Excellent time management, prioritization, and task management
- Proactive mindset with strong problem-solving and critical thinking
- Ability to interpret basic campaign performance metrics and communicate insights clearly
- Comfort using CRM tools and project management systems
- Bachelor’s degree in Marketing, Business, Communications, or a related field, or equivalent experience
Benefits
Comp & perks- Medical, dental, and vision insurance
- 401(k)-retirement plan
- Paid time off
- Paid holidays
- Life and disability insurance
- Flexible work schedules
- Generous Paid Time Off
- 13 Paid Company holiday observances
- Remote work opportunities
- Casual dress work environment
- Physical fitness reimbursement
- Discounts on various events, travel, and dining
- 15% variable pay
- Additional compensation may include bonuses and equity
