Senior Channel Manager

Fusion Connect

. Manage all business development aspects of Fusion Connect’s agents, focusing on sales revenue and lead generation .

Posted 9/24/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business development, focusing on sales revenue and lead generation while effectively managing and training sales agents. Proficient in forecasting sales, analyzing market competition, and developing regional sales strategies to achieve objectives.

Highest-signal resume keywords

Sales Revenue ManagementLead GenerationSales ForecastingCompetitive AnalysisAccount Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales AnalysisSales ProgramsProposal DevelopmentQuoting CoordinationCustomer Relationship Management

Soft Skills

TrainingCoachingCommunicationProblem ResolutionTeam Management

Industry Keywords

Sales QuotasMarket TrendsCustomer Needs EvaluationQuarterly Business ReviewsPartner Contract Compliance

About the role

Key responsibilities & impact

Manage all business development aspects of Fusion Connect’s agents, focusing on sales revenue and lead generation
Recruit, support, manage, and train sales agents while growing the sales funnel
Achieve sales operational objectives through sales analysis, recommendations, sales programs, productivity, quality, customer-service standards, problem resolution, audits, trend identification, system improvements, and change implementation
Forecast sales, meet or exceed quotas, control expenditures, and initiate corrective actions
Evaluate competition, competitor products, pricing, services, campaigns, discounts, industry news, and trends
Recommend products, services, and pricing based on competitive developments and customer needs
Coordinate quoting, quote teams, special pricing, and proposal activities
Communicate and mitigate commissions payable to channel partners when necessary
Establish and achieve regional revenue and sales objectives by building and expanding accounts and developing regional sales strategies
Manage regional sales presentations, sales calls, demonstrations, sales literature, sales teams, proposals, RFPs, RFIs, and product expositions
Maintain customer loyalty and expand the regional customer base through executive relationships, account planning, renewals, upsells, installations, and escalations
Monitor sales results and provide sales management information through analysis of sales, account, customer service, collection, expense, and trend data
Perform Quarterly Business Reviews, Business Plans, and partner contract compliance activities
Implement sales management and human resource strategies for regional sales agents, including recruitment, training, coaching, performance reviews, compensation strategies, and career development
Maintain job knowledge through professional development and industry engagement
Drive to customer sites and partner locations for training and coaching or provide training remotely via webinars

Requirements

What you’ll need

Ability to manage business development for agents with a primary focus on sales revenue and lead generation
Experience recruiting, supporting, managing, and training sales agents
Ability to forecast sales accurately and meet or exceed sales quotas
Ability to analyze marketplace competition, products, pricing, services, campaigns, discounts, industry news, and trends
Ability to evaluate customer needs and recommend products, services, and pricing
Experience coordinating quoting, quote teams, special pricing, and proposal activities
Ability to communicate and mitigate commissions payable to channel partners
Ability to build and expand accounts and develop regional sales strategies
Ability to prepare and deliver sales presentations, demonstrations, proposals, RFPs, and RFIs
Ability to manage customer relationships, renewals, upsell activity, installations, and escalations
Experience monitoring sales results, account activity, customer service actions, collection reports, and sales and expense trends
Experience performing Quarterly Business Reviews, Business Plans, and partner contract compliance
Experience with recruitment, selection, orientation, training, coaching, counseling, performance reviews, compensation strategies, and career development
Willingness to update job knowledge through educational opportunities, professional publications, networks, organizations, and benchmarking
Ability to drive to customer sites and partner locations for training and coaching, or provide training remotely via webinars