Fusion Connect

Business Development Rep

• Generate new business opportunities to drive pipeline growth
• Prospect Mid to Enterprise companies via cold calling, email, and other marketing campaigns
• Collaborate with Sales Operations, Marketing, and Enterprise Account Executives to develop call strategies and messaging
• Research and build new accounts by identifying and qualifying contacts, sending regular emails, setting appointments, and developing initial interest
• Conduct high-level conversations with senior executives in target accounts
• Achieve or exceed monthly quotas of qualified opportunities and sales meetings
• Manage, track, and report sales activities and results using Salesforce.com
• Uncover prospects' business challenges and identify relevant new business opportunities
• Maintain in-depth knowledge of Fusion products, industry trends, and competition
• Manage and overcome prospect objections
• Provide closed-loop feedback for continuous process optimization
• Support and follow up on regional and national events and campaigns

Business Development Representative

Manager

• Manage all business development aspects of Fusion Connect’s agents, focusing on sales revenue and lead generation
• Recruit, support, manage, and train sales agents while growing the sales funnel
• Achieve sales operational objectives through sales analysis, recommendations, sales programs, productivity, quality, customer-service standards, problem resolution, audits, trend identification, system improvements, and change implementation
• Forecast sales, meet or exceed quotas, control expenditures, and initiate corrective actions
• Evaluate competition, competitor products, pricing, services, campaigns, discounts, industry news, and trends
• Recommend products, services, and pricing based on competitive developments and customer needs
• Coordinate quoting, quote teams, special pricing, and proposal activities
• Communicate and mitigate commissions payable to channel partners when necessary
• Establish and achieve regional revenue and sales objectives by building and expanding accounts and developing regional sales strategies
• Manage regional sales presentations, sales calls, demonstrations, sales literature, sales teams, proposals, RFPs, RFIs, and product expositions
• Maintain customer loyalty and expand the regional customer base through executive relationships, account planning, renewals, upsells, installations, and escalations
• Monitor sales results and provide sales management information through analysis of sales, account, customer service, collection, expense, and trend data
• Perform Quarterly Business Reviews, Business Plans, and partner contract compliance activities
• Implement sales management and human resource strategies for regional sales agents, including recruitment, training, coaching, performance reviews, compensation strategies, and career development
• Maintain job knowledge through professional development and industry engagement
• Drive to customer sites and partner locations for training and coaching or provide training remotely via webinars

Business Development Representative

Senior Channel Manager