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Senior Manager, Pharmacy
Fuze Health. Lead regional operational strategy, execution, and performance across multiple pharmacy fulfillment sites .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading operational strategy and execution across pharmacy fulfillment sites, with a strong focus on regulatory compliance, process improvement, and performance metrics. Proven ability to develop leaders and manage diverse teams in a highly regulated environment while driving accountability and operational excellence.
Highest-signal resume keywords
Pharmacy Operations LeadershipRegulatory Compliance ManagementLean Six Sigma MethodologiesFinancial Acumen and P&L ManagementProcess Improvement Implementation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operational Strategy DevelopmentPerformance Metrics MonitoringInventory ManagementWorkforce PlanningData AnalysisQuality Assurance ProcessesChange ManagementRisk ManagementStandardized Operating ModelsFulfillment Operations Management
Soft Skills
Leadership and MentoringProblem-SolvingCommunication SkillsStakeholder InfluenceTeam Development
Tools & Technologies
ExcelTableauLookerAnalytical Reporting Tools
Certifications & Qualifications
Lean Six SigmaAPICS
Industry Keywords
Pharmacy FulfillmentHealthcare AdministrationSupply Chain ManagementOperational ExcellenceCompliance Standards
Tech Stack
Tools & technologiesTableau
About the role
Key responsibilities & impact- Lead regional operational strategy, execution, and performance across multiple pharmacy fulfillment sites
- Drive regulatory compliance and operational readiness under federal and state pharmacy regulations, payer requirements, and internal quality standards
- Lead, mentor, and develop Pharmacy Fulfillment Managers
- Establish standardized processes, tools, and resources to improve site-level execution and operational consistency
- Define, monitor, and improve metrics covering safety, quality, cost, productivity, and delivery timeliness
- Apply Lean, Kaizen, and other process improvement methodologies to optimize pharmacy fulfillment workflows
- Oversee inventory management, workforce planning, staffing models, and space utilization
- Partner with Recruiting and HR to attract, retain, and develop pharmacy talent
- Analyze financial and operational data, including P&L performance, to guide decisions and manage costs
- Serve as a senior escalation point for significant site-level operational events
- Lead issue resolution, risk mitigation, and recovery efforts
- Establish and oversee audit, quality assurance, and compliance review processes
- Lead regional implementation of corporate initiatives and change management
- Support new site launches, operational transitions, expansions, and restructuring initiatives
- Travel up to 30% of the time
Requirements
What you’ll need- Bachelor’s degree in Business, Healthcare Administration, Pharmacy Operations, Supply Chain, or a related field, or equivalent practical experience
- 5+ years of progressive experience in fulfillment, healthcare, pharmacy, or operations leadership, including responsibility for multi-site operations
- Demonstrated success leading high-volume fulfillment operations, healthcare services, or pharmacy operations in a performance-driven environment
- Experience managing teams in highly regulated, compliance-driven environments
- Strong understanding of operational controls, quality standards, and risk management
- Proven track record of developing leaders, managing diverse teams, and driving accountability and performance across multiple sites
- Strong analytical and financial acumen, including operational data, financial metrics, and P&L insights
- Proficiency with Excel, Tableau, Looker, or similar analytical and reporting tools
- Ability to lead cross-functional initiatives and influence stakeholders at multiple levels
- Ability to translate strategic priorities into effective operational execution
- Strong problem-solving, communication, and change-management skills
- Experience implementing process improvements that enhance efficiency, quality, compliance, and service delivery
- Authorized to work for any employer in the U.S.
- Preferred: Master’s degree in Business Administration, Healthcare Administration, Healthcare Leadership, or a related field
- Preferred: 3+ years of regional or multi-site pharmacy leadership experience
- Preferred: Lean Six Sigma, APICS, or other relevant operations, supply chain, or quality certifications
- Preferred: Deep knowledge of pharmacy fulfillment workflows, inventory management, courier logistics, and end-to-end pharmacy operations
- Preferred: Experience scaling operations in high-growth environments, including site launches, organizational transitions, or network expansion
- Preferred: Experience leading continuous improvement initiatives using Lean, Kaizen, or other operational excellence methodologies
- Preferred: Experience partnering across Pharmacy Operations, Clinical, Logistics, Recruiting, HR, and other business functions
- Preferred: Experience developing standardized operating models, performance management frameworks, and scalable processes across distributed teams
- Ability to meet physical requirements, including extended computer use, bending, reaching, repetitive motions, and moving objects up to 20 pounds
- Ability to travel occasionally, sit for extended periods during travel, carry luggage, navigate airports independently, and adjust to different time zones and climates
Benefits
Comp & perks- Dental, vision, and multiple group medical plans
- 401(k) retirement savings plan
- Group life insurance
- Accidental death and dismemberment (AD&D) insurance
- Flexible spending account (FSA) and health savings account (HSA)
- Commuter benefits
- Employer-paid short-term (STD) and long-term disability (LTD) insurance
- Supplemental spouse life insurance
- Legal insurance
- Employee assistance program
- Home health testing kits
- Fertility medication discount program
- Flexible vacation time
- Accrued paid sick time
- 10 paid holidays
- 2 floating holidays for full-time non-exempt employees
- Eight weeks of paid parental leave for eligible employees, with additional paid weeks for the birthing parent
- 4 weeks paid caregiver leave
- Lifestyle Spending Account allowance each month