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ServiceNow SOM Developer
FyerX - Your Trusted Marketing Partner. Configure and develop ServiceNow SOM / Service Operations Workspace solutions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in configuring and developing ServiceNow SOM solutions, with a strong focus on Business Rules, Client Scripts, and UI Policies. Proficient in troubleshooting and collaborating within Agile/Scrum teams to deliver effective ServiceNow configurations.
Highest-signal resume keywords
ServiceNow SOM DevelopmentJavaScript ProficiencyServiceNow Certified System AdministratorBusiness Rules and Client ScriptsAgile/Scrum Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ServiceNow ConfigurationBusiness RulesClient ScriptsScript IncludesUI PoliciesGlide APIsFlow DesignerREST APIsUI BuilderServiceNow Tables
Soft Skills
Troubleshooting SkillsCommunication Skills
Tools & Technologies
ServiceNowService Operations WorkspaceNow Experience Framework
Certifications & Qualifications
ServiceNow Certified System Administrator
Industry Keywords
ITSMCSMFSMAgileScrum
Tech Stack
Tools & technologiesITSMJavaScriptServiceNow
About the role
Key responsibilities & impact- Configure and develop ServiceNow SOM / Service Operations Workspace solutions
- Configure and customize SOM workspace components based on requirements
- Develop and maintain Business Rules, Client Scripts, Script Includes, UI Policies, ACLs, and related ServiceNow components
- Work with Flow Designer and basic ServiceNow integrations
- Support development and configuration of workspace pages, forms, lists, and related UI components
- Troubleshoot and resolve technical issues during development and production support
- Participate in unit testing, defect fixing, deployments, and documentation
- Collaborate with senior developers, functional consultants, architects, and business teams
- Follow ServiceNow development standards and best practices
Requirements
What you’ll need- 2–4 years of ServiceNow development experience
- 2–4 years of relevant experience in ServiceNow SOM / Service Operations Workspace
- ServiceNow Certified System Administrator (CSA) certification preferred/required as per project
- Hands-on experience with ServiceNow SOM / Service Operations Workspace
- Good understanding of ServiceNow platform configuration and development
- Strong knowledge of JavaScript and basic Glide APIs
- Experience with Business Rules, Client Scripts, Script Includes, UI Policies, ACLs, and UI Actions
- Basic understanding of Flow Designer and REST APIs
- Good understanding of ServiceNow tables, forms, lists, roles, and update sets
- Good troubleshooting and communication skills
- Experience with UI Builder / Now Experience Framework preferred
- Exposure to ITSM, CSM, FSM, or other ServiceNow modules preferred
- Experience working in Agile/Scrum teams preferred
Benefits
Comp & perks- Contract employment
- Remote work arrangement