FyerX - Your Trusted Marketing Partner

Financial Planning and Analysis

• Configure and maintain Workday Financials foundations, including General Ledger, Financial Account Books, Custom Worktags, and Multi-Currency Organization Hierarchies
• Design and manage spend and revenue pipelines, including Supplier Accounts, Customer Billing Schedules, Expense Reports, and Procurement Routing parameters
• Construct Business Process workflows for finance governance, including multi-tier journals, threshold-based spending approvals, and cross-entity clearing approvals
• Oversee period-end and fiscal year closing configurations, including automated ledger conversions, reconciliation runs, and foreign currency revaluations
• Implement secure internal financial data controls, including conditional sharing policies and audit trace logging
• Collaborate with technical integration engineers to map functional financial data objects and support connections with external banks, tax engines, and legacy platforms
• Lead update validation runs for biannual platform releases and execute functional regression tests in sandboxes to protect general ledger reporting integrity

Workday Financials Consultant

ServiceNow

• Write and maintain complex Business Rules, Client Scripts, Script Includes, and UI Actions within the HAM application
• Design and implement automated hardware request, deployment, and reclamation workflows using Flow Designer and IntegrationHub
• Create Service Catalog items for hardware requests with complex client-side validations and approval rules
• Configure and troubleshoot ServiceNow Discovery, SCCM, Intune, JAMF, and third-party hardware inventory integrations
• Build REST/SOAP integrations to connect ServiceNow with external asset tracking portals, procurement systems, and vendor catalogs
• Optimize background jobs, reconciliation engines, and scheduled scripts
• Support platform upgrades and hardware data normalization

ServiceNow ITAM – Hardware Asset Management Developer

• Assist in the implementation and configuration of ServiceNow FSM solutions
• Work on Work Orders, Work Order Tasks, Field Service Tasks, Agent/Technician Assignment, Scheduling and Dispatch, Skills and Skills Management, Territories, Service Locations, and Assets/Configuration Items
• Support Dispatcher Workspace and field technician workflows
• Configure FSM forms, fields, lists, UI policies, UI actions, and business rules
• Assist with Flow Designer and workflow automation
• Support FSM mobile application configuration and field-user experience
• Assist in configuring assignment rules and scheduling/dispatch processes
• Work with ServiceNow tables, data structures, and relationships
• Support integrations between FSM and other ServiceNow modules or external systems
• Perform unit testing, defect fixing, and troubleshooting
• Prepare comprehensive technical and functional documentation
• Work closely with senior consultants, architects, and business stakeholders
• Participate in UAT, deployment, and post-production support activities

ServiceNow ITAM – Field Service Management Consultant

Architect

• Design and govern the global Customer Insights data architecture
• Configure real-time data ingestion pipelines from Microsoft Dataverse, Azure Data Lake, Azure Synapse, and external third-party transactional networks
• Architect identity resolution rules, data unification parameters, deduplication logic, match/merge profiles, and unified Customer 360 schemas
• Build calculated insights and measures using custom SQL-based metrics, behavioral attributes, and predictive models
• Design omni-channel customer journeys with dynamic audience segmentation, real-time trigger events, and personalized content loops
• Establish secure integrations connecting Customer Insights with Power BI, Dynamics Sales and Service apps, and external APIs
• Enforce data privacy and governance controls, including RBAC, multi-tenant compliance frameworks, and GDPR/CCPA data scrubbing rules
• Audit platform operations, ingestion synchronization health, data refresh cycles, segment processing times, and API throttles

Microsoft Dynamics 365 Customer Insights Architect

• Architect end-to-end advanced Retrieval-Augmented Generation (RAG) pipelines for document parsing, semantic metadata enrichment, and multi-vector lookups
• Optimize context window utilization through parent-child chunking models, sentence-window retrievals, and sliding window strategies
• Build high-performance re-ranking layers using machine learning cross-encoders such as Cohere Rerank and BGE-Reranker
• Implement automated semantic caching architectures using caching layers such as GPTCache
• Establish automated data chunking pipelines for PDFs, corporate wikis, and SQL outputs
• Govern vector similarity spaces by fine-tuning hybrid search algorithms combining dense semantic embeddings with sparse keyword token indexes such as BM25
• Audit context-level hallucination rates and accuracy logs, tracking precision metrics, retrieval recall bounds, and processing speeds
• Own enterprise generative AI retrieval performance, accuracy, and operational cost metrics

RAG Architect

• Develop and customize core ITSM modules, including Incident, Problem, Change, Knowledge, and Service Catalog structures using the native Glide API
• Design and deploy ITOM capabilities, including Mid Server configurations, automated Discovery runs, Service Mapping patterns, and Event Management rules
• Write custom programmatic scripts, including Business Rules, Client Scripts, UI Actions, Script Includes, and complex data validation loops using JavaScript
• Build automated orchestration flows within Flow Designer and Workflow Editor
• Construct integration pipelines via Integration Hub connecting ServiceNow with external cloud infrastructures, deployment pipelines, and third-party monitoring networks
• Govern the CMDB by maintaining CI health metrics, structural relationships, identification and reconciliation rules (IRE), and dependency maps
• Lead update set management and deployment routines, including peer code reviews, debugging processing log errors, and resolving merge conflicts across delivery streams

ServiceNow Developer – ITSM, ITOM

Data Engineer

• Design and engineer highly scalable data ingestion pipelines for structured, semi-structured, and unstructured data from APIs, databases, and application logs
• Develop complex ELT/ETL transformation models using Python, SQL, dbt, Apache Spark, and PySpark
• Architect and optimize enterprise cloud data platforms in Snowflake, Databricks, or BigQuery
• Design optimized schemas, clustering keys, partition strategies, and storage parameters
• Implement automated data orchestration pipelines with workflow schedules, error-handling paths, and dependency graphs using Apache Airflow, Prefect, or Mage
• Establish data quality and validation gates
• Monitor data latency, validate structural constraints, check row balances, and enforce data anomaly alerts
• Optimize query performance and cluster costs
• Audit resource utilization, restructure inefficient SQL joins, manage micro-partitioning schemas, and tune execution bottlenecks
• Govern data platform access and compliance layers
• Configure row- and column-level security, data masking rules, and RBAC access control policies

Data Engineer – Snowflake, Databricks, BigQuery

General

• Design and configure end-to-end Workday Prism pipelines
• Orchestrate data ingestion from external platforms, enterprise data lakes, and third-party legacy databases via API or secure SFTP connections
• Build complex data transformations within Prism Data Change Tasks using joins, unions, group-by aggregation filters, and calculated column rules
• Construct advanced Matrix, Composite, Trend, and Search reports using native Workday Report Writer tooling
• Develop secure Report-as-a-Service (RaaS) endpoints for downstream enterprise business intelligence visualization architectures
• Configure row-level Prism security policies, conditional distribution permissions, and field-level masking rules
• Design executive dashboards and Discovery Boards with interactive charting matrices, operational metrics grids, and performance tracking interfaces
• Monitor ingestion job sequences and processing logs
• Audit system processing latencies and diagnose transformation calculation bottlenecks
• Optimize high-volume dataset runs

Workday Prism Analytics, Reporting Specialist

Machine Learning Engineer

• Design and automate end-to-end ML pipelines for continuous training and continuous deployment using Kubeflow, MLflow, or AWS SageMaker Pipelines
• Orchestrate containerized model deployments on Kubernetes using KServe and Triton Inference Server
• Configure low-latency inference endpoints and auto-scaling GPU/CPU clusters
• Implement model tracking and data versioning foundations, including feature stores, model registries, and DVC
• Build automated AI performance and data monitoring gates for model accuracy decay, data drift, concept drift, and processing latencies
• Optimize inference environments using ONNX, TensorRT, and quantization strategies
• Integrate generative AI and LLM operational frameworks with semantic caching, vector database scaling, and prompt validation pipelines
• Govern machine learning access controls and security profiles, including data separation, model access tokens, and encryption protocols

AI/ML Ops Engineer

• Configure and develop ServiceNow SOM / Service Operations Workspace solutions
• Configure and customize SOM workspace components based on requirements
• Develop and maintain Business Rules, Client Scripts, Script Includes, UI Policies, ACLs, and related ServiceNow components
• Work with Flow Designer and basic ServiceNow integrations
• Support development and configuration of workspace pages, forms, lists, and related UI components
• Troubleshoot and resolve technical issues during development and production support
• Participate in unit testing, defect fixing, deployments, and documentation
• Collaborate with senior developers, functional consultants, architects, and business teams
• Follow ServiceNow development standards and best practices

ServiceNow SOM Developer

Salesforce Analyst

• Facilitate discovery sessions and workshops with business stakeholders, product owners, and executive sponsors
• Elicit functional needs and uncover business requirements
• Translate business requirements into process flow diagrams, user stories, acceptance criteria, wireframes, and technical documentation
• Manage and prioritize the product backlog with Project Managers and Solution Architects using Agile/Scrum methodologies
• Design future-state business processes and perform gap analyses
• Determine whether Salesforce can address business pain points natively or through customization
• Own the User Acceptance Testing phase, including test scripts, business-user coordination, and defect triage
• Develop training materials and conduct end-user enablement sessions
• Collaborate with developers and QA teams during build and sprint cycles
• Guide Salesforce features from discovery through successful UAT

Salesforce Business Analyst

Payroll

• Configure and manage core Workday Payroll components, including earning and deduction codes, calculation rules, payroll runs, and deduction frequencies
• Design and maintain tax configuration structures for multi-state, federal, or localized statutory tax authorities and compliance profiles
• Construct payroll accounting tables mapping payroll transactions to the general ledger and resolve costing balance anomalies
• Build business process rules for payroll routing and configure validation checks for processing errors, off-cycle events, and gross-to-net variances
• Govern compliance and settlement runs, including bank integration lines for direct deposit, EFT, positive pay, and check printing
• Support tax filing and year-end procedures, including balance adjustments, statutory adjustments such as W-2 and T4 summaries, and quarter-end reporting troubleshooting
• Lead upgrade evaluation runs for biannual platform releases and execute regression test suites in payroll sandboxes

Workday Payroll Consultant – US/Global

Software Engineer

• Design and develop high-performance custom applications using the Workday Extend framework, Page Builder, and the App Components library
• Build custom database structures, configuring custom data objects, fields, and relationships within the Workday environment while maintaining data consistency
• Orchestrate advanced orchestration lines, defining system workflows, task triggers, error-handling exception loops, and automated background data processing tasks
• Expose and consume programmatic endpoints, constructing custom data serialization loops using Workday REST APIs, external APIs, and the WQL framework
• Configure custom security permissions, establishing secure application execution rules, identity authorization loops, and structural access controls in alignment with domain security governance
• Perform database optimization code remediation, auditing application telemetry, tracking system processing latencies, and fixing interface components to ensure optimal page rendering
• Lead update regression validations for semi-annual platform releases, checking custom application code paths across developer sandboxes to prevent operational disruption

Workday Extend Developer

Product Designer

• Conceptualize and design intuitive, engaging, and user-centric interfaces for web and mobile applications
• Create user flows, wireframes, high-fidelity mockups, and interactive prototypes
• Collaborate with product managers, developers, marketing strategists, and clients to translate user requirements and business objectives into digital experiences
• Develop, adhere to, and maintain design systems, component libraries, and style guides for FyerX and clients
• Ensure visual and functional consistency across digital touchpoints
• Prepare user journeys and rough layouts
• Present creative UX concepts to stakeholders
• Incorporate feedback and usability testing data to refine designs
• Stay current with UI/UX trends, design methodologies, micro-interactions, and digital platforms
• Provide innovative product solutions for internal initiatives and external client projects

Freelance UI/UX Designer

Human Resources

• Manage the end-to-end recruitment process, including understanding requirements, drafting job descriptions, posting jobs, sourcing candidates, screening profiles, scheduling interviews, collecting feedback, and supporting successful closures
• Source candidates through job portals, LinkedIn, referrals, internal databases, social media, and other relevant recruitment channels
• Conduct initial candidate screening calls to assess experience, communication skills, role fit, notice period, availability, and salary expectations
• Coordinate with hiring managers and stakeholders to schedule interviews, share candidate profiles, follow up on feedback, and ensure a smooth candidate experience
• Maintain candidate pipelines, recruitment trackers, applicant records, interview-status updates, and hiring reports using Zoho Recruit or other relevant tools
• Build and maintain an organized talent database for current and future hiring requirements
• Support employee onboarding, including offer-letter coordination, document collection, joining formalities, induction, and employee orientation
• Act as a first point of contact for employee queries and provide timely support with professionalism and confidentiality
• Maintain employee files, attendance and leave records, HR documentation, and other confidential information accurately
• Assist with payroll inputs, employee documentation, benefits coordination, and communication with the finance or operations team
• Support the implementation and maintenance of HR policies, procedures, and standard operating processes
• Assist with performance-review coordination, feedback collection, training requirements, employee engagement, and professional development initiatives
• Stay informed about applicable employment practices, HR processes, and relevant labour-law requirements