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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive Product Management experience in high-growth SaaS and e-commerce environments, with a strong focus on activation, retention, and AI-driven product strategies. Capable of leading cross-functional teams and mentoring Product Managers while driving significant commercial outcomes.
Highest-signal resume keywords
Product Management ExperienceAI Product JudgmentAnalytical Skills in Funnels and CohortsCommercial Judgment Connecting Product Decisions to GMVCross-Functional Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ActivationOnboardingRetentionGrowth LoopsExperimentationKPI TreesOpportunity SizingBehavioral Data AnalysisCohort AnalysisSystems Thinking
Soft Skills
Excellent Written CommunicationExcellent Verbal CommunicationMentoring
Tools & Technologies
ShopifyEtsyTikTok Shop
Industry Keywords
SaaSMarketplaceE-CommerceCreator EconomyPlatform Businesses
About the role
Key responsibilities & impact- Define and evolve Sales Hub’s product strategy, owning merchant success across activation, first sale, early GMV, and retention
- Set the North Star and KPI tree and define journeys by merchant segment
- Build understanding of merchant progression and drop-off through research, behavioral data, cohort analysis, and experimentation
- Map the merchant journey and identify high-leverage interventions
- Reprioritize initiatives and make trade-offs between short-term gains and compounding capabilities
- Shape AI-led Sales Hub experiences using merchant, catalog, and behavioral data
- Explore personalized onboarding, next-best-action recommendations, proactive interventions, and behavior-changing gamification
- Partner with Engineering, Data, and AI/ML on feasibility, cost, trust, and scalability
- Translate strategy into phased initiatives with outcomes, scope, dependencies, and decision gates
- Drive alignment across Engineering, Design, Data, Commercial, Lifecycle, and leadership
- Measure post-launch outcomes and decide whether to scale, iterate, or stop
- Define success metrics and instrumentation before development
- Connect product investment to GMV, retention, LTV, and other commercial outcomes
- Advise senior leadership on merchant growth and AI strategy
- Coach and mentor Product Managers and create reusable product frameworks
Requirements
What you’ll need- Extensive Product Management experience in high-growth SaaS, marketplace, e-commerce, creator economy, or platform businesses
- Track record of driving significant customer and commercial impact across complex, multi-squad domains
- Deep expertise in activation, onboarding, retention, growth loops, and experimentation
- Strong AI product judgment
- Advanced analytical skills in funnels, cohorts, segmentation, KPI trees, and opportunity sizing
- Strong commercial judgment connecting product decisions to GMV, revenue, retention, or LTV
- Proven ability to operate in highly ambiguous problem spaces, think in systems, and lead cross-functionally
- Strong technical fluency to partner with Engineering, Data, and AI teams
- Excellent written and verbal communication
- Demonstrated experience mentoring other Product Managers
- Background with Shopify, Etsy, TikTok Shop, or other merchant/seller-ecosystem platforms is a plus
- Resume must be submitted in English
Benefits
Comp & perks- Opportunity to work remotely or in a modern and welcoming office in Riga
- Flexible working hours (start your day as late as 11 AM)
- Private health insurance
- 2 extra paid days off to focus on mental or physical well-being
- 1 extra paid day off to celebrate a Birthday or another celebration of your choice
- Access to mentorship, internal meetups, and hackathons, both on-site and online
- Free and healthy lunch if you work from the Rīga office
- Employee discount for designing and ordering merch using company platforms
- Team-building events and parties
