FYUL

Product Manager

• Define and evolve Sales Hub’s product strategy, owning merchant success across activation, first sale, early GMV, and retention
• Set the North Star and KPI tree and define journeys by merchant segment
• Build understanding of merchant progression and drop-off through research, behavioral data, cohort analysis, and experimentation
• Map the merchant journey and identify high-leverage interventions
• Reprioritize initiatives and make trade-offs between short-term gains and compounding capabilities
• Shape AI-led Sales Hub experiences using merchant, catalog, and behavioral data
• Explore personalized onboarding, next-best-action recommendations, proactive interventions, and behavior-changing gamification
• Partner with Engineering, Data, and AI/ML on feasibility, cost, trust, and scalability
• Translate strategy into phased initiatives with outcomes, scope, dependencies, and decision gates
• Drive alignment across Engineering, Design, Data, Commercial, Lifecycle, and leadership
• Measure post-launch outcomes and decide whether to scale, iterate, or stop
• Define success metrics and instrumentation before development
• Connect product investment to GMV, retention, LTV, and other commercial outcomes
• Advise senior leadership on merchant growth and AI strategy
• Coach and mentor Product Managers and create reusable product frameworks

Group Product Manager, Sales Experience

General Counsel

• Conduct legal research to identify applicable legislation, outline compliance requirements, and support business decisions
• Ensure compliance efforts adhere to global, regulatory, and industry standards
• Collaborate cross-functionally with Operations, HR&ESG, Platform, Product, and Marketing teams to gather input and align project implementation with business needs
• Provide timely legal advice on international matters and help assess and manage legal risks across multiple jurisdictions
• Lead compliance-related projects
• Support teams in establishing, reviewing, and managing internal processes requiring legal support
• Participate in calls with internal stakeholders, clients, suppliers, and others across time zones
• Provide legal guidance and assist in partnership negotiations
• Oversee compliance-related document management systems and processes

Legal Counsel, Compliance & ESG

Project Manager

• Lead the end-to-end development and execution of the Mentorship Program, aligning it with company growth objectives
• Develop and manage the program roadmap covering community-building initiatives, educational courses, and mentor programs
• Define and track KPIs to measure program success and continuously improve outcomes
• Collaborate with developers and product teams on custom acquisition touchpoints, user journey improvements, and platform features
• Translate business needs into technical requirements and ensure timely delivery of updates and improvements
• Troubleshoot and resolve technical issues impacting the project
• Collaborate with marketing teams to design and execute customer acquisition campaigns
• Work with email marketing teams to promote the program throughout the merchant lifecycle
• Ensure timely delivery of program content, including courses, live events, and campaigns
• Monitor e-commerce and print-on-demand trends to keep content relevant
• Liaise with teams across the Growth department and beyond to integrate the program with broader company initiatives
• Act as the primary point of contact for all matters related to the program

Marketing Project Manager – Mentorship

Data Analyst

• Act as a go-to data person within the respective team
• Engage in product analytics, operations analytics, and business analytics
• Continuously improve product features through ad-hoc and regular data analysis
• Analyze internal, market, and customer-level data across various business areas
• Translate data into actionable insights
• Build production-grade analytics using Snowflake Intelligence, Streamlit in Snowflake, Amplitude, and other state-of-the-art tools
• Define data models and ensure data quality through rigorous QA processes in collaboration with data engineers
• Work with Looker's analytical layer, defining explores, measures, and dimensions to support robust data exploration

Senior Data Analyst

Backend Engineer

• Join the dedicated Payments sub-team as a critical bridge between technology infrastructure and accounting and finance stakeholders
• Support tax calculations, VAT processing, invoicing systems, and audit preparedness for the business
• Build, optimize, and maintain robust back-end systems for precise, compliant financial data and seamless transactional workflows
• Write and ship high-quality, scalable code
• Identify and address areas for improvement across the codebase
• Work closely with product managers and stakeholders, applying product thinking to technical decisions
• Contribute through code reviews, refactoring, testing, and pair programming
• Own the design and execution of initiatives
• Drive prioritized bug fixes and platform improvements
• Attend or present at weekly knowledge-sharing sessions
• Continuously develop technical and soft skills through best practices

Group Product Manager, Sales Experience

Legal Counsel, Compliance & ESG

Marketing Project Manager – Mentorship

Senior Data Analyst

Senior Back-end Engineer – PHP, commerce pillar