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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing B2B customer relationships and driving ecommerce growth through strategic sales initiatives. Proven ability to forecast sales activity and achieve quarterly objectives while collaborating across departments.
Highest-signal resume keywords
Customer Success ManagementB2B Account ManagementSales ForecastingStrategic ThinkingOutstanding Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Problem-SolvingOrganizational SkillsTime ManagementTeam CollaborationAmbition to Succeed
Industry Keywords
Ecommerce AdvisorUpsellingCross-SellingValue-Based ConversationsSales Process Management
About the role
Key responsibilities & impact- Work with high-profile B2B customers globally, primarily accounts in the US
- Act as an ecommerce advisor to help managed customers grow their ecommerce business
- Unlock new business opportunities
- Upsell and cross-sell to close additional business and increase wallet share
- Engage in value-based conversations and streamline the sales process
- Manage the sales process to discover customer needs and maintain relationships with large B2B accounts
- Collaborate with other departments to fulfill customer needs
- Achieve quarterly sales objectives
- Accurately forecast sales activity
- Act as a proactive trusted advisor and guide clients in adapting to current market situations
Requirements
What you’ll need- 3+ years of experience in a Customer Success Manager / Account Manager role
- Strategic thinking and problem-solving skills
- Great organizational and time management skills
- Passion for technology and sales
- Ability to work in a dynamic and fast-paced environment
- Ability to work in a team
- Outstanding communication skills
- Ambition to succeed and a desire to learn
- Excellent English skills
- Resume in English
Benefits
Comp & perks- A global, inclusive team that’s as supportive as it is ambitious and serious about getting things done
- An opportunity to work remotely or in a modern and welcoming office in Riga
- Private health insurance
- 2 extra paid days off to focus on your mental or physical well-being
- 1 extra paid day off to celebrate a Birthday or any other celebration of your choice
- Access to mentorship, internal meetups, and hackathons, both on-site and online
- Free and healthy lunch if you work from the Riga office
- Design and order your own merch using our platforms with an employee discount
- Exciting team-building events and parties you’ll never forget!
- Variable compensation when set goals are exceeded