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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management within e-commerce and marketplace environments, focusing on API integrations, data analysis, and stakeholder collaboration. Proven ability to drive merchant growth and improve operational efficiencies through strategic roadmap execution and compliance management.
Highest-signal resume keywords
Product Management ExperienceAPI Integration ExpertiseData Analysis Using SQLStakeholder ManagementE-Commerce Platform Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product ManagementAPI DocumentationData AnalysisA/B TestingError HandlingFunnel AnalysisOpportunity SizingTechnical FluencyConversion ImprovementReliability Metrics
Soft Skills
Clear CommunicationPrioritization Decision-MakingAnalytical ThinkingCross-Functional CollaborationStakeholder Engagement
Tools & Technologies
SnowflakeLookerAmplitudeSQLEtsyShopifyTikTok ShopPrintifyPublic APICustomer Support Tools
Industry Keywords
E-CommerceMarketplaceSaaSComplianceProduct SafetyShipping SLACreator EconomySocial CommerceEU RegulationsPrint-On-Demand
Tech Stack
Tools & technologiesSnowflakeSQL
About the role
Key responsibilities & impact- Own the sales channels roadmap and build it within the Sales Experience strategy
- Define the team's North Star metric and focus KPIs
- Make trade-offs when unplanned partner changes arrive
- Drive multi-channel merchant growth across Etsy, Shopify, TikTok Shop, and other channels
- Improve store connection and onboarding flows and run A/B tests
- Partner with Sales Hub, Lifecycle Marketing, and Partnerships on growth programs, in-app touchpoints, email flows, and co-marketing
- Reduce publishing failures through pre-publish validation and an editable error catalogue
- Roll out store-status visibility and measure support-ticket impact
- Own two-way listing and order synchronization, fulfilment and tracking handoff, and peak-season readiness
- Expand channel features in Printify and the Public API
- Prepare APIs for AI agents and MCP-based workflows
- Work directly with Etsy, Shopify, and TikTok Shop platform teams on API and policy changes, specifications, audits, and merchant needs
- Maintain compliance with EU product-safety, shipping, dispatch SLA, and partner app requirements
- Lead discovery and delivery with a cross-functional squad
- Write PRDs, size opportunities using Snowflake, Looker, and Amplitude, define instrumentation, and report outcomes
- Triage escalations from Customer Support and Account Management
- Keep merchant-facing teams informed
Requirements
What you’ll need- 5+ years of product management experience in e-commerce, marketplace, SaaS, or platform businesses
- Ideally, experience with third-party integrations or APIs
- Hands-on experience with at least one major commerce platform partner ecosystem, such as Shopify, Etsy, TikTok Shop, Amazon, or eBay
- Experience with APIs, app reviews, policies, and partner management
- Strong technical fluency, including API documentation, webhooks, synchronization, and error handling
- Analytical skills involving funnels, cohorts, A/B tests, and opportunity sizing
- Ability to pull data using SQL and/or BI tools
- Record of shipping measurable improvements to conversion, reliability, or GMV
- Ability to make prioritization decisions and decline work that does not create impact
- Stakeholder management across Engineering, Support, Account Management, Marketing, Legal, and external partners
- Clear, concise writing in English for PRDs, roadmap reviews, and partner communication
- Nice to have: print-on-demand, creator-economy, or social-commerce experience
- Nice to have: EU product and marketplace compliance experience, including GPSR, seller verification, and shipping SLAs
- Nice to have: exposure to AI-assisted merchant tools, agent workflows, or MCP-based integrations
- Nice to have: personalization or multi-variant listing experience
Benefits
Comp & perks- A global, inclusive team
- Opportunity to work remotely or in a modern and welcoming office in Riga
- Flexible working hours, with the ability to start the day as late as 11 AM
- Private health insurance
- 2 extra paid days off for mental or physical well-being
- 1 extra paid day off for a birthday or another celebration
- Internal and external learning opportunities
- Access to mentorship, internal meetups, and hackathons, both on-site and online
- Free and healthy lunch when working from the Riga office
- Employee discount to design and order merchandise using company platforms
- Team-building events and parties
