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Strategic Account Manager
G&H (Gooch & Housego). Develop and execute strategic account plans for assigned customers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in strategic account management, technical sales, and business development within the optical technologies sector. Proven ability to drive customer engagement, manage complex sales cycles, and achieve revenue growth targets while coordinating cross-functional teams.
Highest-signal resume keywords
Strategic Account DevelopmentTechnical Sales ExperienceOptical Technologies UnderstandingSalesforce CRM ProficiencyProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Optical EngineeringCommercial NegotiationsOpportunity ManagementForecastingPipeline ReportingContract NegotiationsRisk IdentificationProposal DevelopmentCapture StrategyPricing Strategy
Soft Skills
Customer EngagementRelationship BuildingCross-Functional CoordinationInfluencing SkillsCommunication
Tools & Technologies
Salesforce CRM
Certifications & Qualifications
Baseline Personnel Security Standard
Industry Keywords
Commercial MarketCivil MarketNational SecurityDefenceSpace MarketsOptical AssembliesPrecision OpticsLaser SystemsImaging SystemsInfrared Optics
About the role
Key responsibilities & impact- Develop and execute strategic account plans for assigned customers
- Identify and qualify new opportunities across commercial, civil, national security, defence and space markets
- Drive customer engagement from concept development through production
- Build multi-level relationships with engineering, procurement, program management, executive leadership and supply chain organizations
- Influence customer technology roadmaps through early engagement
- Own customer revenue, bookings, margin and pipeline performance
- Develop annual account growth strategies and 1–3 year business plans
- Lead quarterly business reviews
- Maintain opportunity management, forecasting and pipeline reporting using Salesforce CRM
- Lead commercial discussions for optical assemblies, precision optics, laser systems, optical coatings, imaging systems, infrared optics, SWIR/MWIR/LWIR solutions, optical payloads and space-qualified optical hardware
- Translate customer technical requirements into internal development activities
- Coordinate with Engineering, Product Management, Program Management, Manufacturing, Operations, Quality and Supply Chain
- Lead opportunity qualification, capture strategy, competitive positioning, pricing strategy, proposal development, contract negotiations and risk identification
- Develop trusted relationships with customer technical, procurement, supply chain and executive stakeholders
- Represent G&H during technical reviews, customer audits, executive meetings and industry conferences
- Coordinate cross-functional teams to ensure requirements are understood, risks are identified, manufacturing readiness is achieved and commitments are met
- Achieve bookings and revenue growth targets, gross margin performance, pipeline growth, opportunity conversion, win rate, forecast accuracy, customer satisfaction and retention
Requirements
What you’ll need- Based in the UK or Europe
- Bachelor's degree in Optical Engineering, Physics, Mechanical Engineering or equivalent commercial experience
- Master's degree or MBA preferred
- Experience in project management, commercial negotiations and strategic account development
- Proven experience in technical sales or business development
- Experience managing strategic accounts exceeding €10M annually
- Strong understanding of optical technologies
- Commercial acumen
- Ability to manage technically complex, long sales cycles
- Experience with Salesforce CRM
- Ability to complete UK government Baseline Personnel Security Standard security vetting for UK applicants, including a criminal record check
- Many roles may require higher security vetting; applicants must typically have been continuously resident within the UK for the past five to ten years
Benefits
Comp & perks- Competitive total remuneration package, commensurate with experience
- Continuous learning and career development opportunities
- Collaborative and supportive work environment
- Opportunities to work on complex engineering challenges at the forefront of optical and photonics technology