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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing end-to-end enterprise onboarding programs while navigating international labor laws and regulatory requirements. Proven ability to drive client activation and platform adoption through effective project management and stakeholder collaboration.
Highest-signal resume keywords
Enterprise ImplementationCustomer OnboardingTechnical Project ManagementGlobal PayrollConsultative Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementRisk ManagementRegulatory CompliancePayroll SetupStakeholder ManagementImplementation PlaybooksWorkflow OptimizationAgile MethodologyPMP CertificationMulti-Country Project Management
Soft Skills
Excellent CommunicationConsultative LeadershipProblem SolvingAdaptabilityClient Relationship Management
Industry Keywords
Employer Of RecordGlobal HR TechSaaSEmployment LawTUPEM&A TransitionsInternational Work ExperienceEMEALATAMAPAC
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Own and project manage end-to-end, multi-country EOR onboarding programs for enterprise clients
- Manage timelines, risk registers, and critical path milestones
- Serve as the primary operational partner for enterprise customer points of contact
- Coordinate internal regional HR Operations teams with Customer Success and Sales
- Navigate international labor laws, visa and immigration requirements, benefits administration, and localized employment contracts
- Translate in-country operational nuances into clear customer action plans while adhering to local regulations
- Identify and resolve operational blockers, regulatory risks, and payroll setup delays across jurisdictions
- Partner with Customer Success Managers to connect operational delivery with strategic account growth
- Drive client activation and platform adoption through a white-glove onboarding experience
- Resolve complex operational escalations
- Document and refine implementation playbooks, scalable workflows, and enterprise delivery standards
- Partner with Product and Engineering teams to feed enterprise requirements into the platform roadmap
- Achieve fast time-to-activation, high CSAT/NPS, accurate first payroll setup, and smooth handoff to Customer Success
Requirements
What you’ll need- 4+ years in Enterprise Implementation, Customer Onboarding, Technical Project Management, or Operations Delivery
- Experience ideally within the EOR, Payroll, Global HR Tech, or SaaS space
- Direct exposure to global employment mechanics, including Employer of Record, global payroll, employment law basics, or HR operations
- Proven track record managing multi-stakeholder, multi-country projects using formal frameworks such as PMP, Agile, or equivalent experience
- Excellent communication and consultative leadership skills
- Comfortable steering calls with VP/C-suite stakeholders at Fortune 500 or high-growth enterprise companies
- Ability to thrive in ambiguous environments
- Ability to translate complex regulatory and operational realities into simple, actionable steps for clients
- Preferred: experience handling complex, high-volume employee transfers, TUPE, M&A transitions, or enterprise-wide migrations
- Preferred: international work experience across EMEA, LATAM, or APAC regions
Benefits
Comp & perks- Annual bonus for non-sales roles, dependent on individual and company performance
- Generous paid parental leave
- Flexible time off
- Spending accounts
- Medical insurance
- Dental insurance
- Vision insurance
- Sabbatical after 5 years
- Additional benefits and perks