Director

• Lead the strategic evolution, automation, and scaling of G-P’s multi-product global service delivery engine across EOR, Contractor, and GIA products
• Own the operational ecosystem across Tier 1 24/7 scaled support and Tier 2 regional onboarding and lifecycle support teams
• Re-architect multi-tiered global support models to maximize ticket deflection while maintaining exceptional CSAT
• Partner with Product and Engineering to translate customer friction into AI-driven features, platform enhancements, and automated self-service flows
• Manage full-lifecycle customer onboarding and implementation across all product lines
• Use workforce management telemetry and service desk analytics to forecast capacity, optimize regional coverage, and manage service-level metrics
• Establish customized service SLAs and high-touch support tiers for SMB and Enterprise client segments
• Serve as senior escalation point for complex operational and technical issues, driving root-cause resolution and platform remedies
• Consult with Legal, Finance, Revenue, and Customer Success teams to streamline handoffs and align policies with continuous improvement and compliance
• Lead, mentor, and develop a global team of regional directors, operational managers, and support engineers
• Report directly to the VP of Global Operations

Senior Director – Global Shared Services

Business Development Rep

• Prospect and identify potential clients through cold calling, email campaigns, social media, and other sales tactics
• Conduct outbound calls and educate prospects about Employer of Record services
• Identify prospect needs and schedule meetings or demos for the sales team
• Qualify leads and gather key information to assess prospective clients
• Collaborate with sales on lead-generation and pipeline-development strategies
• Maintain accurate activity, interaction, and prospecting records in the CRM system
• Collaborate with marketing to provide campaign feedback and identify improvement opportunities
• Monitor industry trends, competitors, and market conditions to position EOR services effectively
• Participate in team meetings, share insights, and contribute ideas to improve sales and lead-generation processes
• Meet or exceed monthly targets for qualified leads, meetings scheduled, and revenue generated

Business Development Representative – Dutch

Human Resources

• Support employee lifecycle processes, including onboarding, employee data management, visa renewals, transfers, and offboarding
• Prepare HR documentation, including employment contracts, amendments, HR policies, benefits and payroll enrollment documents, onboarding guides, employment certificates, and termination certifications
• Organize and maintain employee records in the proprietary platform
• Input, update, and maintain customer and professional personal data
• Process forms related to new hires, status changes, benefits, and terminations
• Administer benefits and collaborate with brokers and insurers on benefits enrollments
• Provide payroll data, including time and expense details, to the payroll team and local payroll provider
• Conduct audits and data-change checks to ensure accurate and timely payments
• Participate in continuous improvement of HR processes and maintain standard operating procedures and policies
• Communicate with professionals and customers to explain and resolve queries and concerns
• Follow established SLAs and SOPs to ensure service excellence
• Liaise with partners and vendors, including insurance, local service, payroll, and pension providers
• Serve as the first point of contact during onboarding and offboarding

Senior Human Resources Associate, Shared Service Centre

• Support employee lifecycle processes including onboarding, data management, visa renewals, transfers, and offboarding
• Prepare employment contracts, contract amendments, HR policies, benefits and payroll enrollment documentation, onboarding guides, employment certificates, and termination certifications
• Organize and maintain employee records and HR activity forms in the proprietary platform
• Administer benefits and collaborate with brokers and insurers on benefits enrollment
• Provide time, expense, and other payroll data to the payroll team and local payroll provider
• Audit and check data changes to ensure accurate and timely payments
• Participate in continuous improvement of HR processes and maintain standard operating procedures and policies
• Respond to and resolve professional and customer queries through email and other communication channels
• Follow established SLAs and SOPs to ensure service excellence
• Liaise with partners and vendors, including insurance, local service, payroll, and pension providers
• Serve as the first point of contact during onboarding and offboarding

• Prospect and identify potential clients by researching and qualifying leads through cold calling, email campaigns, social media, and other sales tactics
• Conduct outbound calls and proactive outreach to educate prospects about Employer of Record services, identify needs, and schedule meetings or demos for the sales team
• Qualify leads and gather key information to assess prospective-client potential
• Collaborate with sales to develop and implement lead-generation and pipeline-development strategies
• Maintain accurate, up-to-date records of activities, interactions, and prospecting details in the CRM system
• Collaborate with marketing to provide campaign feedback and identify improvement opportunities
• Monitor industry trends, competitors, and market conditions to position EOR services and differentiate offerings
• Participate in team meetings, share insights, and contribute ideas to improve sales and lead-generation processes
• Meet or exceed monthly targets for qualified leads, scheduled meetings, and revenue generated

Business Development Representative

• Support G-P’s clients and engaged professionals with best-in-class HR support
• Assist in managing back-end HR, accounting, and legal service providers supporting international entities
• Serve as a regional expert for employee lifecycle events and HR functions in Canada
• Provide senior-level guidance on Canadian market norms, compliance, benefits, payroll, and Canada-specific HR matters
• Manage Canadian payroll providers, benefits brokers, HR advisors, and other partners
• Collaborate with Customer Services on client acquisition and long-term customer relationships
• Support off-boarding and strategic termination handling in compliance with Canadian labour laws
• Drive adoption and integration of product and AI initiatives to improve HR Operations workflows and automate routine responsibilities
• Address potential errors through creative negotiation and develop win-win-win solutions
• Solve complex problems using analytical thinking
• Resolve ongoing client queries by involving appropriate team members
• Maintain customer and professional records in the online portal and vendor platforms
• Lead end-to-end compliance projects with cross-functional teams and drive local and global initiatives

HR Specialist – 1 year Fixed Term Contract

Sales

• Execute sophisticated multi-channel outbound prospecting through phone, email, social selling, video, and other channels
• Build strategic relationships with operational champions, economic buyers, and C-level executives
• Articulate the strategic, financial, and operational benefits of G-P as a global Employer of Record provider
• Lead full-cycle sales from cold outreach through discovery, solution mapping, commercial proposal generation, objection handling, and deal closure
• Manage pipeline hygiene, forecasting, and data quality in Salesforce
• Coordinate with Sales Engineering, Legal, Marketing, Operations, and Customer Success
• Integrate generative AI and sales technology into daily workflows to research accounts, personalize outreach, automate workflows, and increase sales velocity
• Drive new-logo acquisition across the AMER region against monthly targets

Sales Executive

• Define and execute the end-to-end product strategy for packaged, white-label, and custom integrations across partner ecosystems, white-label distributions, and embedded product experiences
• Own the roadmap from discovery and prioritization through delivery, launch, adoption, and continuous improvement
• Partner with Partnerships, Revenue, and Marketing to increase partner activation, product uptake, partner-led growth, and successful scaling of reseller, embedded, white-label, and integration relationships
• Ensure partners can successfully sell, support, and scale G-P-powered offerings by resolving lifecycle friction
• Serve as senior product counterpart for HRIS, payroll, platform, reseller, and embedded partners
• Shape joint roadmaps, align priorities, resolve product gaps, and translate mutual commitments into market outcomes
• Translate recurring partner needs into reusable platform capabilities, APIs, workflows, configuration models, and product primitives
• Connect product investments to partner-sourced revenue, adoption, activation, attach, expansion, retention, implementation velocity, and time-to-value
• Define the technical roadmap for enterprise integrations using iPaaS platforms and API capabilities
• Use AI capabilities to enhance integrations and white-label products with intelligent, automated workflows
• Coordinate partner requirements across EOR, Contractor, Platform, and shared capabilities
• Define scalable product and operational models with Partnerships, Sales, Operations, Support, and Customer Success
• Monitor market trends, partner ecosystem evolution, competitive offerings, and emerging distribution models
• Represent G-P’s integration solutions through executive presentations and relationships with C-level stakeholders, enterprise customers, and industry forums

Director, Head of Integrations

• Prospect and identify potential clients through cold calling, email campaigns, social media, and other sales tactics
• Conduct outbound calls and proactive outreach to educate prospects about the Gia value, identify challenges, and schedule meetings for the sales team
• Collaborate with the sales team on lead-generation strategies and campaign pipeline development
• Maintain accurate records of activities, interactions, and prospecting details in the CRM system
• Collaborate with marketing and Sales Operations to provide campaign feedback and identify improvement opportunities
• Participate in team meetings, share insights, and contribute ideas to improve sales and lead-generation processes
• Meet or exceed monthly targets for qualified leads, meetings scheduled, and revenue generated

Program Manager

• Manage multiple concurrent programs varying in size and complexity
• Ensure every program aligns to the Program Playbook and delivers targeted outcomes
• Establish execution rhythms and rituals to drive decision-making, remove blockers, and clarify ownership
• Communicate delivery health, milestone tracking, and look-ahead risk analysis to leadership through clear reporting systems
• Integrate AI and agentic tools into program management workflows, including automating RAID logs and synthesizing status updates into executive summaries
• Govern the unpredictability of AI development and adapt program management to experimentation
• Maintain a centralized Work Surface, such as Jira or Confluence, for initiative status, critical paths, and dependencies
• Identify and overcome delivery roadblocks and escalate risks quickly and effectively
• Translate ambitious company goals into structured systems that drive major outcomes
• Operationalize frameworks, manage complex programs, and lead execution for timely delivery

Principal Product Program Manager

• Manage multiple concurrent programs varying in size and complexity
• Ensure every program follows the Program Playbook and delivers technical capabilities and targeted outcomes
• Establish execution rhythms and rituals to drive decision-making, remove blockers, and clarify ownership
• Communicate delivery health, milestone tracking, and look-ahead risk analysis to leadership
• Integrate AI and agentic tools into program management workflows, including automating RAID logs and synthesizing executive status updates
• Govern the unpredictability of AI development and adapt program management for experimentation
• Maintain a centralized Work Surface, such as Jira or Confluence, for initiative status, critical paths, and dependencies
• Identify, overcome, and escalate delivery roadblocks and risks

• Act as the primary HR contact for onboarding, lifecycle events, and terminations
• Manage sensitive employee-relations cases, attend calls or meetings, and draft legally sound documentation
• Build and manage relationships with payroll providers, benefits brokers, and HR legal advisors
• Advise clients on benefits, compliance, and workforce planning
• Provide actionable guidance on labour laws and cultural nuances in Southern Europe
• Review and advise on employment contracts and risk mitigation
• Guide clients through Performance Improvement Plans and ensure timely salary changes
• Act as the single point of contact for employees’ immigration and mobility needs
• Identify delegable tasks, document processes, and ensure smooth handover
• Drive automation and AI adoption to streamline HR processes
• Lead compliance governance projects across Southern Europe markets
• Lead global efforts to standardize and improve HR practices