Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
Scoutfield Logo

See all jobs on Scoutfield

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
Gaggle

Operations Safety Analyst – Trust & Safety

Gaggle

. Review and analyze K-12 student activity to identify safety or well-being concerns requiring intervention .

Posted 10/2/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in crisis management and child advocacy while effectively communicating sensitive information. Proficient in using Salesforce CRM and other desktop applications to analyze student incidents and maintain quality outcomes.

Highest-signal resume keywords
Crisis ManagementChild AdvocacySalesforce CRMCommunication SkillsData Analysis

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Crisis ManagementData AnalysisReading ComprehensionContent ModerationIncident Reporting
Soft Skills
JudgmentFocusIndependenceOwnershipContinuous Improvement
Tools & Technologies
SalesforceService CloudSlackSlingDesktop Applications
Industry Keywords
K-12 EducationStudent SafetyWell-Being ConcernsEmergency ContactsVirtual Team Environment

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Review and analyze K-12 student activity to identify safety or well-being concerns requiring intervention
  • Maintain quality and efficiency goals to deliver actionable information quickly to emergency contacts
  • Communicate with school district customers and designated emergency contacts regarding student incidents
  • Field customer phone calls and emails about student incidents
  • Apply sound judgment and prior related knowledge to make decisions that keep students safe
  • Record and maintain concise incident notes in Salesforce CRM
  • Identify trends and use research to support decision-making
  • Collaborate with Operations Analysts to recommend decision strategies
  • Work with department leadership to develop processes and procedures
  • Audit decisions made by others for accuracy and efficiency
  • Operate as an individual contributor with ownership of outcomes
  • Report to the Operations Supervisor
  • Work first/second shift schedules, including weekends, in four 10-hour days per week

Requirements

What you’ll need
  • Experience using a variety of desktop and web-based applications
  • Experience in crisis management, child advocacy, content moderation, or a related field or degree
  • Comfort communicating sensitive information through email, text, and phone
  • Ability to stay focused on the same task for long uninterrupted periods
  • Ability to process large amounts of content quickly and accurately
  • Excellent reading comprehension
  • Confidence to operate independently and autonomously within a virtual team environment
  • Ability to reach goals with minimal supervision
  • High degree of ownership of individual outcomes and contribution to department and company goals
  • Passion for continuous improvement and willingness to manage change
  • Fluency in Spanish is a plus
  • Job-based access to protected data must occur within the United States
  • Reliable high-speed internet connection required
  • Private, dedicated work area with little to no disruption required
  • Ability to view sensitive and graphic content, including content that may contain nudity
  • Ability to work up to ten hours a day at a computer, reading from a screen and sitting for long periods
  • Ability to work flexible and extended hours depending on volume
  • Experience with Salesforce, Service Cloud, Slack, and Sling

Benefits

Comp & perks
  • This is a full remote position
  • PPO and HDHP health insurance plans through BCBS of Illinois; coverage includes treatment for fertility (including IVF) as well as offering virtual visits and mental health resources
  • Dental insurance (including orthodontia) through Guardian
  • Vision insurance through BCBS/EyeMed
  • HSA, FSA, LPFSA, and DCFSA available, with a $500 annual company contribution
  • 401(k) plan with immediate vesting and a 4% company contribution with each paycheck
  • Employee Assistance Program through Paychex and Guardian (includes financial and legal assistance)
  • Flexible PTO
  • Generous, 100% to 70% paid leave plans, up to 90 days
  • Pet Insurance Discount Program
  • Team recognition programs
  • Holiday gifts and bonuses
  • Company retreats
  • Raffles
  • Fantasy football leagues
  • Remote-first company; team works together across all 50 US states