Gaggle

Operations

• Review and analyze K-12 student activity to identify safety or well-being concerns requiring intervention
• Maintain quality and efficiency goals to deliver actionable information quickly to emergency contacts
• Communicate with school district customers and designated emergency contacts regarding student incidents
• Field customer phone calls and emails about student incidents
• Apply sound judgment and prior related knowledge to make decisions that keep students safe
• Record and maintain concise incident notes in Salesforce CRM
• Identify trends and use research to support decision-making
• Collaborate with Operations Analysts to recommend decision strategies
• Work with department leadership to develop processes and procedures
• Audit decisions made by others for accuracy and efficiency
• Operate as an individual contributor with ownership of outcomes
• Report to the Operations Supervisor
• Work first/second shift schedules, including weekends, in four 10-hour days per week

Operations Safety Analyst – Trust & Safety

Therapist

• Provide 45-minute weekly teletherapy sessions to K–12 students and school staff members
• Help students and staff navigate challenges, develop skills, and work toward meaningful goals
• Work in a supportive, solution-focused environment
• Build and manage a flexible service schedule

Licensed Virginia Therapist

Health and Wellness Coach

• Conduct weekly 45-minute virtual coaching sessions with assigned clients
• Provide skill-based, short-term work focused on situational, developmental, or performance-based concerns
• Help clients build specific skills and reach concrete goals around everyday challenges and areas where they might feel stuck
• Provide virtual coaching services to K-12 students and school staff

• Conduct weekly 45-minute virtual coaching sessions with assigned clients
• Provide skill-based, short-term work focused on situational, developmental, or performance-based concerns
• Help clients build specific skills and reach concrete goals around everyday challenges and areas where they might feel stuck