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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in project and program management within technology and SaaS environments, with a strong focus on planning, sequencing, and risk tracking. Capable of leading cross-functional teams and managing financial planning, including headcount and budget oversight.
Highest-signal resume keywords
Project Management ExperiencePMP CertificationFinancial Planning SkillsCross-Functional Team LeadershipCapacity Planning Expertise
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
PlanningSequencingDependency ManagementRisk TrackingCapacity PlanningBudget TrackingOutsourcing ModelsBPO Delivery ModelsData CollectionStatus Updates
Soft Skills
Strong Communication SkillsBias To ActionAbility To Brief Senior Leaders
Certifications & Qualifications
PMP Certification
Industry Keywords
TechnologySaaSManaged ServicesStartup EnvironmentAnnual Business-Unit Planning
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Maintain one integrated plan across engineering, sales, strategy, delivery, and finance, with owners, milestones, and dependencies
- Sequence workstreams and flag conflicts and trade-offs to the GM
- Run operating cadence for workstream reviews and track decisions and actions to completion
- Surface problems, own the path forward, and clarify ownership
- Validate engineering roadmaps against delivery capabilities, training, staffing, and process readiness
- Lead capacity planning for internal operations and external services, including outsourced and nearshore staffing models
- Coordinate annual business-unit planning across functions
- Partner with Finance on headcount planning, costs, and budget tracking
- Maintain visible planning assumptions and update them as pipeline, capacity, or roadmap changes
- Plan QBR and board meeting calendars and timelines
- Collect sources, data, and status updates for QBR and board materials
- Surface risks, gaps, and required decisions ahead of reviews
- Report to the EVP & GM, Atlas
Requirements
What you’ll need- 10+ years of project or program management experience in a technology, SaaS, or managed services environment
- Bachelors Degree or equivalent with some Post-Graduate work (or equivalent experience) and/or 12 years of related experience
- PMP certification
- Strong command of planning, sequencing, dependency management, and risk tracking
- Ability to alternate between tactical execution and strategic planning
- Experience working across engineering, sales, strategy, delivery, and finance teams
- Working knowledge of outsourcing and BPO delivery models, including capacity and staffing planning
- Comfort with financial planning, including headcount, budget, and capacity models
- Strong communication skills and ability to brief senior leaders and give clear recommendations
- Bias to action and willingness to build structure in a startup environment
- Occasional travel for team meetings, training, or company events
Benefits
Comp & perks- Annual bonus eligibility
- Participation in Gainsight’s equity program
- Fully covered medical premiums (employee-only)
- Flexible PTO
- 401(k) plan
- Dental and vision coverage
- Remote work options
- $10,000 lifetime fertility stipend
- Access to coworking spaces around the globe
- Recharge Holidays—one long weekend each quarter
- Mentoring and career development opportunities
