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Gainsight

Senior Data Analyst

Gainsight

. Issue and lead the Atlas Diagnostic Data Request call .

Posted 11/5/2026full-timeHyderabad • IndiaSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in sales and renewal analytics, with a strong focus on data normalization, reconciliation, and performance benchmarking. Proficient in advanced Excel, SQL, and BI tools to derive actionable insights from complex data sets.

Highest-signal resume keywords
Advanced ExcelSales And Renewal AnalyticsSQLData Preparation PlatformsBI Tooling

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data NormalizationData ReconciliationCohort AnalysisPerformance BenchmarkingForecasting Roll-UpCustomer Loss AnalysisSubscription Revenue MechanicsDefensible Results ProductionData Confidence RatingRenewal Reporting Requirements
Soft Skills
Cross-Functional CollaborationMethodology ExplanationAnalytical ThinkingProblem SolvingCommunication
Tools & Technologies
Power BITableauAlteryxDbtSalesforceGainsight
Industry Keywords
Subscription Revenue OperationsRecurring Revenue MechanicsPerformance-Based StructuresCustomer SuccessQuantitative Consulting

Tech Stack

Tools & technologies
SQLTableau

About the role

Key responsibilities & impact
  • Issue and lead the Atlas Diagnostic Data Request call
  • Normalize, deduplicate, and reconcile accounts, contracts, and opportunities across disconnected customer systems
  • Assign a data confidence rating that gates commercial pricing
  • Break renewal performance into resolution, close, and conversion drivers
  • Decompose erosion into customer loss, product loss, and downsell net of upsell
  • Benchmark customers against themselves over time and against peer comparators
  • Build the parity performance rate scoped to geography, segment, and motion
  • Document methodology to support first invoicing and defend it against customer finance challenges
  • Supply throughput, volume, and segment inputs for the Solution Design Architect’s capacity and cost-to-serve model
  • Test AI autonomy assumptions against actual action volumes in customer data
  • Transfer data findings, lineage, joins, exclusions, and known defects to Forward-Deployed Engineering
  • Translate renewal reporting requirements into the customer’s reporting console
  • Maintain the standard forecasting roll-up across the delivery team
  • Deliver QBR analytics consistently across reporting periods
  • Collaborate cross-functionally with Solution Design Architecture, Forward-Deployed Engineering, and customer finance
  • Report to the Director, Commercial Analytics & Insights

Requirements

What you’ll need
  • Bachelors Degree (or equivalent experience) and/or 8 years of related experience
  • 3–7 years in sales and renewal analytics, renewals operations, or quantitative consulting
  • Advanced Excel — builds, audits, and defends multi-source reconciliations and cohort analyses without a template
  • Proven experience producing defensible results from imperfect, incomplete third-party data
  • Working knowledge of subscription and recurring revenue mechanics — ARR, GRR/NRR, contract term structures, auto-renewal, downsell, expansion
  • Ability to explain a methodology to a skeptical finance counterpart and hold the position under challenge
  • Direct experience in renewals, customer success, or subscription revenue operations (nice to have)
  • SQL and direct experience querying commercial data warehouses (nice to have)
  • Data preparation platforms such as Alteryx, dbt, or equivalent (nice to have)
  • BI tooling such as Power BI, Tableau, or equivalent (nice to have)
  • Salesforce and Gainsight familiarity sufficient to interrogate source data and maintain opportunity hygiene (nice to have)
  • Exposure to performance-based or gainshare commercial structures and the baselining they require (nice to have)

Benefits

Comp & perks
  • Comprehensive benefits package including full health coverage (including OPD)
  • Wellness and mental health resources
  • Flexible remote work options
  • Childcare assistance
  • Dedicated Recharge Holidays — one long weekend each quarter
  • Mentoring and career development opportunities
  • Limited travel with occasional attendance at diagnostic kickoffs and executive readouts