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About the role
Key responsibilities & impact- Assist accounts in gaining access to Galderma’s biologic treatment
- Provide access assistance, education, and general support to patients with prurigo nodularis and atopic dermatitis
- Partner with US cross-functional stakeholders and external partners
- Identify, troubleshoot, and resolve access challenges for patients prescribed Galderma products
- Deliver information and education on patient support services and product access
- Support strategic and tactical initiatives within the assigned geographic region
- Support the Regional Sales Manager and 5–7 Account Managers
- Adhere to compliance rules protecting patient confidentiality and access to care
- Serve as the escalation point for field-based access issues
- Partner with Sales, Market Access, and Patient Services colleagues
- Partner with Specialty Pharmacies and HUB services to support the patient journey
- Act as a subject matter expert on reducing non-clinical barriers to therapy access
- Educate dermatology customers on patient services through meetings, business reviews, and educational programs
- Report directly to the Field Access Director team
Requirements
What you’ll need- Bachelor’s degree in relevant field required
- 5+ years of experience in the pharmaceutical industry; dermatology and/or biologic experience preferred
- 2+ years in a reimbursement or access role supporting prescription based products, preferred
- Proven experience successfully launching new to market specialty products and resolving difficult access challenges
- Understanding of utilization management tools, prior authorizations, and appeals
- Account management experience preferred
- Cross-functional experience required, with a proven track record of collaboration and coordination
- Exceptional communication and presentation skills
- Comprehensive analytical/strategic thinking skills
- Ability and confidence to work effectively and with a sense of urgency
- Adaptability, resilience, tenacity, and ability to quickly pivot
- Proficient in English and MS Office, especially Word, Excel, and PowerPoint
- Must be eligible to work in the United States; sponsorship is not offered
- Ability to travel regularly and perform work in customer sites, healthcare settings, conferences, and company locations
- Ability to drive, stand, walk, present, and transport materials as required
Benefits
Comp & perks- Commission plan eligibility
- Medical coverage
- Dental coverage
- Vision coverage
- 401(k) plan with employer match
- Paid time off
- Annual incentive opportunities
- Opportunities for growth, development, and collaboration
- Inclusive and innovative work environment