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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient access and reimbursement processes within the pharmaceutical industry, particularly in dermatology and biologics. Proven ability to collaborate cross-functionally and educate stakeholders on patient support services while adhering to compliance standards.
Highest-signal resume keywords
Patient Access AssistanceReimbursement ExpertiseCross-Functional CollaborationAnalytical ThinkingExceptional Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Bachelor’s Degree5+ Years Pharmaceutical Experience2+ Years Reimbursement RoleUtilization Management ToolsPrior AuthorizationsAccess Challenge ResolutionAccount ManagementSpecialty Product LaunchAnalytical Skills
Soft Skills
AdaptabilityResilienceTenacityEffective CommunicationPresentation Skills
Tools & Technologies
MS OfficeWordExcelPowerPoint
Industry Keywords
DermatologyBiologicsPatient ServicesHealthcare SettingsCompliance Standards
About the role
Key responsibilities & impact- Assist accounts in gaining access to Galderma’s biologic treatment
- Provide access assistance, education, and general support to patients with prurigo nodularis and atopic dermatitis
- Partner with US cross-functional stakeholders and external partners
- Optimize the experience for patients and accounts
- Identify, troubleshoot, and resolve access challenges for patients prescribed Galderma products
- Deliver information and education on patient support services and product access to resolve complex reimbursement challenges
- Support strategic and tactical initiatives within the assigned geographic region, supporting the Regional Sales Manager and 5–7 Account Managers
- Adhere to complex compliance business rules to ensure patient confidentiality and access to care
- Serve as the escalation point for field-based access issues for Sales Managers in the assigned region
- Partner with Sales, Market Access, Patient Services, Specialty Pharmacies, and HUB services to improve the patient journey
- Act as a subject matter expert in reducing non-clinical barriers to therapy access
- Educate dermatology customers on Galderma patient services through meetings, business reviews, and educational programs
- Travel regularly and perform work across customer sites, healthcare settings, conferences, and company locations
Requirements
What you’ll need- Bachelor’s degree in relevant field required
- 5+ years of experience in the pharmaceutical industry; dermatology and/or biologic experience preferred
- 2+ years in a reimbursement or access role supporting prescription based products
- Proven experience successfully launching new to market specialty products and resolving difficult access challenges
- Understanding of utilization management tools, prior authorizations, and appeals
- Account management experience preferred
- Cross-functional experience required, with a proven track record of collaboration and coordination
- Exceptional communication and presentation skills; ability to articulate a point of view succinctly and effectively to leadership and external customers
- Comprehensive analytical/strategic thinking skills
- Ability and confidence to work effectively and with a sense of urgency
- Adaptability, resilience, tenacity, and ability to quickly pivot
- Proficient in English and MS Office, especially Word, Excel, and PowerPoint
- Regular travel and ability to work in customer sites, healthcare settings, conferences, and company locations
- External applicants must be eligible to work in the United States; sponsorship is not offered
Benefits
Comp & perks- Commission plan eligibility, subject to plan terms and eligibility requirements
- Medical coverage
- Dental coverage
- Vision coverage
- 401(k) plan with employer match
- Paid time off
- Annual incentive opportunities
- Opportunities for growth, development, and collaboration
- Inclusive and innovative work environment
