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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing employee relations matters, including complex workplace investigations, risk assessments, and compliance with U.S. employment laws. Proficient in advising leaders on performance management and workplace accommodations while maintaining confidentiality and managing sensitive issues.
Highest-signal resume keywords
Employee Relations ManagementComplex Workplace InvestigationsADA Interactive ProcessU.S. Employment LawsRisk Assessment and Advisory
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Workplace InvestigationsRisk AssessmentPerformance ManagementCorrective ActionEmployee AccommodationsCase DocumentationTrend AnalysisInvestigation ReportingConfidential Record MaintenanceGrievance Handling
Soft Skills
Strong CommunicationAnalytical SkillsPresentation SkillsInfluencing SkillsConflict Resolution
Industry Keywords
Employee RelationsLabor RelationsHuman ResourcesMulti-State WorkforceCorporate EnvironmentSales-Driven EnvironmentWorkplace ConcernsConfidentialityGrievancesTerminations
About the role
Key responsibilities & impact- Independently manage employee relations matters from intake through resolution
- Lead complex workplace investigations, including strategy development, interviews, evidence and credibility assessment, findings, and recommendations
- Prepare investigation reports and present findings, risk assessments, and recommended actions to HR and business leaders
- Advise leaders on complaints, grievances, performance management, corrective action, conduct, reductions in force, terminations, leave, and accommodations
- Assess employee relations risk and provide practical, business-oriented recommendations
- Partner with leaders, HR Business Partners, Legal, Compliance, Benefits, and other stakeholders
- Coordinate the ADA interactive process and workplace accommodation requests
- Evaluate accommodation options and maintain confidential accommodation records
- Coach leaders and managers on employee relations best practices and difficult workplace situations
- Develop or support ER training, tools, playbooks, and manager resources
- Improve employee relations processes, workflows, tools, templates, and best practices
- Maintain case documentation, identify trends, and share insights with ER and HR leadership
Requirements
What you’ll need- Bachelor's degree in Human Resources, Business Administration, Employee or Labor Relations, or a related field, or equivalent experience
- 6-10 years of progressive Employee Relations experience
- Ability to independently manage a broad employee relations caseload, including complex workplace investigations and higher-risk employee matters
- Experience supporting a multi-state U.S. workforce in a fast-paced corporate and/or sales-driven environment
- Experience independently conducting complex workplace investigations involving discrimination, harassment, retaliation, misconduct, and other workplace concerns
- Expertise in workplace accommodations and the ADA interactive process
- Strong knowledge of U.S. employment laws
- Experience assessing employee relations risk and advising on performance management, corrective action, terminations, accommodations, and leave-related matters
- Ability to independently resolve employee matters and recognize when escalation to ER leadership and/or Legal is appropriate
- Strong written and verbal communication, analytical, investigation, and presentation skills
- Ability to influence leaders at multiple organizational levels
- Ability to manage competing priorities and sensitive, confidential matters with limited supervision
- External applicants must be eligible to work in the United States
- This role does not offer sponsorship for work authorization
Benefits
Comp & perks- Annual short-term incentive program
- Medical coverage
- Dental coverage
- Vision coverage
- 401(k) plan with employer match
- Paid time off
- Competitive compensation
- Comprehensive benefits
- Growth and development opportunities
- Collaboration in an inclusive and innovative environment
- Virtual and in-person meetings
- Occasional travel may be required depending on business needs
