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Field Service Agent, Career Changer
Galvanek Bau GmbH. Represent the company on-site after the sales process and build customer trust .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication skills and a professional customer-facing manner while effectively planning and executing LiDAR scans and drone surveys. Maintains high accuracy and integrity in data collection and provides an exceptional appointment experience for customers.
Highest-signal resume keywords
Strong Communication SkillsCustomer-Facing ExperienceData Collection AccuracyWillingness to TravelSmartphone App Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Tools & Technologies
LiDAR TechnologyDrone SurveysSmartphone Apps
Certifications & Qualifications
Valid Driver's License
Industry Keywords
PV System PlanningCustomer TrustPost-ProcessingAppointment PlanningHeat Pump
About the role
Key responsibilities & impact- Represent the company on-site after the sales process and build customer trust
- Carry out millimeter-accurate LiDAR scans of customers’ homes
- Conduct drone surveys for PV system planning
- Document results in the app
- Complete post-processing within 36 hours
- Plan appointments independently and group them regionally within a radius of up to 400 km
- Provide customers with a first-class appointment experience after they purchase a heat pump or PV system
Requirements
What you’ll need- No prior technical experience required
- Strong communication skills and a professional customer-facing manner
- Valid driver’s license
- Willingness to travel within an operating radius of up to 400 km
- Willingness to work occasional weekends
- Confident using smartphone apps
- Open-minded attitude toward new technologies such as LiDAR and drones
- High level of accuracy and integrity when collecting data
Benefits
Comp & perks- Company car
- Company iPhone with LiDAR capability
- Drone
- Start from home or a hotel—no requirement to work from an office
- Access to an online academy with a practical training phase
- Opportunity to develop into a Thermocheck trainer
- Company celebrations, ski trips, and regular events
- Feedback throughout the application process