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Client Advisor, Group Insurance
Gan Assurances. Process enrollments, amendments, and terminations for group health, insurance, and retirement contracts .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in processing enrollments, amendments, and terminations for group health and insurance contracts, while ensuring compliance and meticulous file management. Strong interpersonal skills facilitate effective communication and relationship-building with clients and partners.
Highest-signal resume keywords
Enrollment ProcessingClaims ManagementFile ManagementInterpersonal SkillsClient Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Enrollment ProcessingClaims ManagementFile ManagementDocument DraftingCompliance Verification
Soft Skills
Attention to DetailInterpersonal SkillsProblem-Solving
Tools & Technologies
IT Systems
Certifications & Qualifications
BTS in InsuranceClaims Management
Industry Keywords
Group Health InsuranceRetirement ContractsMember SatisfactionAdministrative Documents
About the role
Key responsibilities & impact- Process enrollments, amendments, and terminations for group health, insurance, and retirement contracts
- Update insured members’ information in IT systems
- Verify the compliance and completeness of files and documents
- Draft letters, emails, and other administrative documents
- Respond to inquiries from insured members and partners by phone or in writing
- Assist with claims and complaints management and provide appropriate solutions
- Monitor processing deadlines and ensure member satisfaction
- Work closely with the sales and technical teams
- Participate in departmental meetings and cross-functional projects
- Contribute to improving internal processes
Requirements
What you’ll need- Two-year post-secondary qualification, such as a BTS in insurance or claims management
- At least three years of experience in a similar role
- Strong attention to detail and meticulous file management
- Excellent interpersonal skills
- Ability to build and maintain smooth, effective, and long-term relationships with clients
Benefits
Comp & perks- Meal vouchers
- Supplementary health insurance
- Retirement plan and profit-sharing scheme
- Flexible remote-working arrangements
- Training program on Gan Assurances products and processes, delivered remotely and in person by the company
- Healthy work-life balance
- Supportive, people-focused work environment
- High degree of autonomy
- Opportunities for personal development