Gan Assurances

Insurance

• Process enrollments, amendments, and cancellations for group insurance contracts
• Update insured members’ information in IT systems
• Verify the compliance and completeness of files and documents
• Draft letters, emails, and administrative documents
• Respond to inquiries from insured members and partners by phone or in writing
• Assist with complaint management and provide appropriate solutions
• Monitor processing deadlines and help ensure member satisfaction
• Collaborate with sales and technical teams
• Participate in team meetings and cross-functional projects
• Contribute to improving internal processes
• Help maintain and develop corporate client portfolios for group health, employee benefits, and retirement plans

Group Insurance Client Advisor