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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in ecommerce merchandising and site optimization, leveraging analytics and customer engagement metrics to enhance the online shopping experience. Proficient in managing cross-functional collaborations and utilizing digital tools to drive strategic initiatives and improve site performance.
Highest-signal resume keywords
Ecommerce ExperienceVisual Site MerchandisingData AnalysisCross-Functional CollaborationLeadership Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Site AnalyticsKPI OptimizationProduct Tag MappingTaxonomy SetupSEOData AssessmentDigital TrendsSite TechnologiesMerchandising StrategyCustomer Engagement Metrics
Soft Skills
Strong Listening SkillsVerbal CommunicationWritten CommunicationPresentation SkillsOrganizational Skills
Tools & Technologies
Microsoft ExcelAirtableMiroPIM SystemThird-Party Digital Tools
Industry Keywords
EcommerceSite ExperienceCustomer ExperienceDigital OperationsMarket Trends
About the role
Key responsibilities & impact- Leverage site analytics, customer engagement metrics, and brand product direction to drive a high-converting, frictionless site experience
- Act as the visual expert for site categories, aligning site merchandising with seasonal investments, big ideas, and market trends
- Generate and review site reports for divisions and categories to support in-season business assessment and recommend actions to optimize KPIs
- Partner with Merchandising, Marketing, Digital Operations, and Site Merchant teams on commercial plans, marketing, email, and social launches
- Manage seasonal shot requests and strategy, product tag mapping, and taxonomy setup
- Ensure accuracy and high quality across the site and its customer-experience impact
- Manage weekly site review meetings covering marketing launches, promotions, product launches, and navigation changes
- QA and review the site daily to ensure correct navigation, product mapping, and promotion setup
- Utilize third-party vendor tools for product recommendations, outfitting, search results, and SEO
- Partner with cross-functional teams to test, implement, and operationalize site technologies and capabilities; act as an SME for 1+ site technologies
- Stay current on digital trends, site taxonomy and setup, collections, special shops, and technology
Requirements
What you’ll need- 5+ years of merchandising or ecommerce experience
- Strong leadership skills
- Passion for the customer and the online shopping experience, with a keen eye to visual site merchandising
- Strong technical and analytical skills with ability to use data to assess the business and drive decisions
- High level of initiative and organization, with the ability to manage ambiguity, uncertainty and changing directions in a fast-paced dynamic environment
- Strong listening, verbal, written and presentation skills
- Ability to collaborate and build strong relationships with cross-functional partners
- Ability to identify inefficiencies and inaccuracies and proactively find resolution
- Excellent computer skills; fluent in Microsoft Excel, Airtable, Miro, PIM system, and 3rd party digital tools
- Bachelor’s Degree or equivalent