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Program Manager, Detainee Transport Operations
GardaWorld Federal Services. Oversee and execute high-security government contract operations for secure detainee transport across Texas, with extended coverage into regional areas of New Mexico and Oklahoma .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive operational leadership in high-security detainee transport, ensuring compliance with federal, state, and local regulations while managing fleet operations and emergency protocols. Proven ability to oversee large-scale transport operations with a focus on safety, efficiency, and contract profitability.
Highest-signal resume keywords
Federal Detainee Transport StandardsFleet ManagementPreventive MaintenanceLeadership Under PressureConflict Resolution
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Transport Operations ManagementRoute PlanningEmergency Response TacticsRisk Mitigation StrategiesAsset ManagementVendor Repair AgreementsPerformance ReportingOperational Expenditures ControlSafety ComplianceLogistical Ownership
Soft Skills
Leadership CapabilitiesClear Communication SkillsConflict Resolution Skills
Tools & Technologies
Fleet Maintenance ProgramsIncident Reporting SystemsMonitoring Systems
Certifications & Qualifications
Security ClearanceFederal Background Investigation
Industry Keywords
ICE/PBNDS GuidelinesDOT Motor Carrier Safety RegulationsGovernment Contract OperationsPublic Safety StandardsInterstate Commerce Regulations
About the role
Key responsibilities & impact- Oversee and execute high-security government contract operations for secure detainee transport across Texas, with extended coverage into regional areas of New Mexico and Oklahoma
- Direct day-to-day ground transport operations, route planning, and scheduling in compliance with government contractual obligations
- Ensure adherence to federal, state, and local regulations governing detainee transport, law enforcement standards, public safety, and interstate commerce
- Manage vehicle asset allocation, fleet maintenance programs, emergency repair protocols, and Department of Transportation safety compliance
- Implement and monitor security protocols, detainee custody procedures, emergency response tactics, and risk mitigation strategies during transit
- Serve as the primary operational liaison to government contracting officers, law enforcement authorities, and facility managers
- Deliver regular performance reports and contract deliverables
- Monitor transport runs in real time and manage emergency contingencies, security incidents, and mechanical breakdowns
- Provide immediate incident reporting and corrective action plans
- Control operational expenditures, fuel costs, overtime, and equipment procurement to support contract profitability and resource efficiency
- Maintain operational, financial, and logistical ownership for safe, compliant, and punctual ground transit
- Drive operational excellence, fleet reliability, and safety compliance across assigned transit routes
Requirements
What you’ll need- Minimum of 5–7 years of progressive management experience overseeing large-scale transport operations
- Preferred bachelor’s degree in Criminal Justice, Operations Management, Business Administration, or a related field, or equivalent combination of education and extensive operational leadership experience
- Deep familiarity with federal detainee transport standards, ICE/PBNDS guidelines, DOT motor carrier safety regulations, and secure detention protocols
- Proven experience managing medium-to-large vehicle fleets, preventive maintenance schedules, asset management, and vendor repair agreements
- Must pass a rigorous federal background investigation and drug screening
- Must obtain and maintain required security clearance
- Strong leadership capabilities under high-pressure conditions
- Exceptional conflict resolution skills
- Clear professional verbal and written communication skills
- Willingness and ability to travel approximately 50%
- Ability to work in extreme weather, fumes or airborne particles, toxic or caustic chemicals, and loud noise
- Ability to remain stationary, stand, push, pull, climb, kneel, crawl, balance, squat, bend, and reach
- Ability to use carts, dollies, and similar equipment
- Ability to occasionally lift or move up to 49 pounds
Benefits
Comp & perks- Full-time salaried/exempt position
- Teleworking permitted
- Equal opportunity and affirmative action employer
- Reasonable accommodations for disabilities or special needs