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Quality Control Lead – Detainee Transport Operations
GardaWorld Federal Services. Establish, monitor, and enforce compliance standards for secure detainee transport operations across Texas, with limited operations extending into New Mexico and Oklahoma .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in compliance auditing and quality control within secure transport operations, with a strong focus on federal standards and regulations. Proficient in developing corrective action plans and conducting thorough audits to ensure adherence to safety and operational protocols.
Highest-signal resume keywords
Compliance AuditingQuality ControlFederal Government Contracting ComplianceCorrective Action PlansDetainee Transport Standards
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality AssuranceRoot Cause AnalysisTechnical Audit ReportingCompliance Checklist CreationFleet Safety Regulations
Soft Skills
Attention to DetailAnalytical CapabilitiesProfessional Communication
Certifications & Qualifications
Security Clearance
Industry Keywords
Detainee TransportPBNDS StandardsDOT RegulationsGovernment ContractingLaw Enforcement
About the role
Key responsibilities & impact- Establish, monitor, and enforce compliance standards for secure detainee transport operations across Texas, with limited operations extending into New Mexico and Oklahoma
- Conduct routine and unannounced quality control audits of transport routes, vehicle fleets, holding facilities, and field personnel
- Monitor adherence to federal detainee transport standards, ICE/PBNDS requirements, Department of Transportation motor carrier regulations, and state security mandates
- Audit fleet maintenance logs, vehicle safety inspection checklists, driver logbooks, and equipment standards
- Identify operational deficiencies and investigate non-compliance incidents
- Develop, track, and implement Corrective Action Plans to prevent recurrence
- Review and refine operational SOPs, detainee custody protocols, and security guard procedures
- Generate monthly quality reports, audit findings summaries, and compliance performance metrics for leadership and government contracting officers
- Collaborate with operational supervisors to train personnel on compliance standards, security protocols, and continuous quality improvement methodologies
- Serve as lead point of contact during government compliance reviews, inspections, and external quality audits
Requirements
What you’ll need- Minimum of 3–5 years of experience in quality control, quality assurance, or compliance auditing within secure transport, law enforcement, corrections, or similar government contracting environments
- Preferred associate’s or bachelor’s degree in Quality Management, Criminal Justice, Business Administration, or a related field (or equivalent combination of training and quality assurance experience)
- Deep understanding of federal government contracting compliance, detainee transport standards, PBNDS standards, and DOT fleet safety regulations
- Ability to create compliance checklists, perform root cause analysis, write technical audit reports, and manage corrective action tracking systems
- Must pass a rigorous federal background investigation and obtain/maintain required security clearance
- Valid driver's license with a clean driving record
- Willingness to travel up to 50% across Texas, New Mexico, and Oklahoma for field audits
- Exceptional attention to detail, strong analytical capabilities, and professional written/verbal communication skills
- Ability to work in extreme cold or hot weather, fumes or airborne particles, toxic or caustic chemicals, and loud noise
- Ability to remain stationary, stand, push, pull, climb, kneel, crawl, balance, squat, bend, and reach
- Ability to use carts, dollies, and other gear to move items
- Ability to occasionally lift and/or move up to 49 pounds
Benefits
Comp & perks- Remote/teleworking arrangement
- Full-time exempt/salaried position
- Equal employment opportunity and affirmative action workplace
- Disability or special-needs accommodation available