Regional Operations Manager – Detainee Transport Operations

GardaWorld Federal Services

. Provide day-to-day operational leadership for the assigned geographic region and transportation locations .

Posted 10/18/2026full-timeRemote • Texas • United StatesMid-LevelSenior💰 $95,000 - $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in operations management within transportation and detention environments, with a strong focus on compliance, performance metrics, and team leadership. Capable of effectively coordinating with various stakeholders and managing operational challenges across multiple locations.

Highest-signal resume keywords

Operations ManagementDetainee Transportation OperationsCompliance AssessmentsPerformance Metrics MonitoringStaffing and Scheduling Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Detainee Security ProceduresOperational InspectionsCorrective Action ImplementationQuality-Control ReviewsData Analysis for Service ImprovementStaff Performance ManagementScheduling and Workforce CoverageGovernment Contract ComplianceLogistics ManagementIncident Investigation

Soft Skills

Organizational SkillsWritten CommunicationVerbal CommunicationProblem-Solving SkillsDecision-Making Skills

Certifications & Qualifications

Valid Driver's LicenseGovernment Background Investigation Clearance

Industry Keywords

Transportation OperationsDetentionCorrectionsLaw EnforcementGovernment ContractingSafety StandardsOperational ReadinessEmergency OperationsFacility LeadershipStakeholder Management

About the role

Key responsibilities & impact

Provide day-to-day operational leadership for the assigned geographic region and transportation locations
Oversee detainee transportation operations across multiple facilities, routes, and operational locations
Ensure compliance with government contract requirements, company policies, safety standards, operating procedures, and detainee custody and security protocols
Lead transportation officers, supervisors, and support personnel
Monitor staffing, scheduling, workforce coverage, attendance, vacancies, turnover, and operational readiness
Monitor transportation schedules, assignments, routes, vehicle availability, and operational changes
Conduct site visits to evaluate performance, employee readiness, safety, security, and compliance
Monitor performance metrics and operational data; identify trends, deficiencies, and improvement opportunities
Investigate operational issues, employee concerns, security incidents, vehicle incidents, complaints, and other events
Develop and implement corrective action plans
Conduct or support inspections, quality-control reviews, audits, and compliance assessments
Maintain relationships with CORs, facility leadership, law enforcement partners, and government stakeholders
Serve as field-level liaison between government representatives and Program Management
Coordinate with Fleet, Training, Human Resources, and administrative teams
Support recruitment, onboarding, training, credentialing, and qualification efforts
Support emergency and contingency operations, including breakdowns, accidents, staffing shortages, security incidents, and medical emergencies
Prepare regional reports, staffing updates, incident summaries, performance metrics, and required documentation
Conduct meetings with regional supervisors and field leadership
Communicate and implement program changes, policy updates, government requirements, and operational directives
Assist Program Management with contract start-up, transition, expansion, staffing increases, and new operational requirements
Travel extensively throughout Texas and periodically to New Mexico and Oklahoma

Requirements

What you’ll need

Minimum of 5 years of progressive operations management experience within transportation, detention, corrections, law enforcement, security, logistics, or government contracting
Experience managing multiple locations, facilities, teams, or geographically dispersed operations
Experience directly supervising managers, supervisors, or other operational personnel
Strong knowledge of detainee transportation operations, detention security procedures, and secure transportation protocols
Familiarity with applicable federal, state, and local regulations governing detainee transportation, detention operations, transportation safety, and security
Experience managing staffing, scheduling, workforce performance, and operational coverage across multiple locations
Experience conducting operational inspections, quality-control reviews, audits, or compliance assessments
Experience investigating operational incidents and implementing corrective actions
Experience monitoring operational performance metrics and using data to improve service delivery
Understanding of employee performance management, attendance management, coaching, and progressive corrective action
Strong organizational, written and verbal communication, problem-solving, and decision-making skills
Ability to work independently and coordinate with Program Management, Fleet, Training, Human Resources, and Administrative teams
Ability and willingness to travel extensively throughout Texas, with periodic travel to New Mexico and Oklahoma
Ability to work flexible hours and respond to operational emergencies outside normal business hours when required
Must successfully complete required government background investigations, suitability requirements, and contract-mandated screening
Must possess a valid driver's license and meet applicable company and government requirements
Preferred Bachelor's degree in Business Administration, Operations Management, Criminal Justice, Transportation, Logistics, Public Administration, or a related field; equivalent relevant experience may be considered
Preferred experience working with government contracts, government customers, CORs, government officials, facility administrators, or other government stakeholders
Must be able to work in environments involving extreme temperatures, fumes, airborne particles, toxic or caustic chemicals, and loud noise
Must be able to remain stationary, stand, push, pull, climb, kneel, crawl, balance, squat, bend, reach, use carts and dollies, and occasionally lift or move up to 49 pounds

Benefits

Comp & perks

Extensive travel throughout assigned areas of Texas, with periodic travel to New Mexico and Oklahoma
Flexible hours and availability for operational emergencies outside normal business hours
Equal employment opportunity and affirmative action workplace
Disability or special-needs accommodation support