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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in account management within the employee benefits sector, focusing on health plan design and strategic client relationships. Proven ability to achieve retention and upsell targets while delivering customized solutions and presentations that highlight value and ROI.
Highest-signal resume keywords
Account ManagementHealth Plan DesignClient Relationship ManagementRetention And Upsell StrategyCommunication And Presentation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Employee Benefits KnowledgeCost Performance AnalysisPlan Design ExpertiseStrategic Problem SolvingCustomized Reporting
Soft Skills
CollaborationAdaptabilityAccountabilityFeedback Orientation
Industry Keywords
Jumbo Employer ClientsClient Health MonitoringStrategic PartnershipsValue DeliveryFast-Paced Startup Environment
About the role
Key responsibilities & impact- Retain and upsell jumbo employer clients with 5,000+ lives
- Collaborate with account managers to ensure important clients have an excellent experience
- Serve as a trusted strategic partner on plan design, cost trends, and plan performance
- Establish and manage strategic broker and client relationships
- Monitor client health and proactively address key account risks
- Resolve strategic problems with clients and ensure Garner delivers value to employers and members
- Collaborate with product, data, and technology teams to deliver customized reports and presentations demonstrating Garner's value and ROI
Requirements
What you’ll need- 10+ years of experience in a commercially-oriented account management or sales role in the employee benefits space
- Deep health plan design and benefits knowledge
- Experience advising jumbo employer clients on benefits strategy and cost performance
- Proven results of achieving retention and upsell targets year over year
- Excellent communication and presentation skills
- Ability to solve problems in ambiguous situations
- Desire to work in an ambiguous, rapidly evolving, fast-paced startup environment
- Commitment to individual accountability and authentic feedback
Benefits
Comp & perks- Equity incentive plan
- Flexible PTO
- Medical, Dental, and Vision plan options
- 401(k)
- Teladoc Health
- Competitive benefits plans