Associate Director, Change Management

Gartner

. Drive Change Management activities for critical Sales technology initiatives .

Posted 10/3/2026full-timeUnited StatesSenior💰 $108,000 - $148,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Change Management for Sales technology initiatives, with a strong focus on training strategy, stakeholder engagement, and effective communication. Proven ability to lead complex projects and adapt to fast-paced environments while ensuring technology adoption and process improvement.

Highest-signal resume keywords

Change ManagementSalesforce ExperienceTraining Strategy DevelopmentProject ManagementAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Change ManagementSalesforceProject ManagementTraining DevelopmentAnalytical Skills

Soft Skills

Verbal CommunicationWritten CommunicationCollaborationEmotional IntelligenceAdaptability

Tools & Technologies

Google SlidesMicrosoft PowerPointSharePoint

Industry Keywords

Sales TechnologyStakeholder EngagementSales ProcessesSales OperationsChange Strategies

About the role

Key responsibilities & impact

Drive Change Management activities for critical Sales technology initiatives
Ensure awareness and adoption of Sales technology tools, enhancements, and processes
Serve as a subject matter expert and primary technology contact for Sales and the Sales Technology team
Collaborate with Sales Technology, Sales Process, Sales, Operations, and other Team NCVI partners to understand processes and workflows
Create change strategies and materials
Plan, create, and execute engaging trainings tailored to specific Sales audiences
Own the overall Sales technology training strategy
Support the Sales Technology Champions program
Design, lead, and manage Sales technology pilots from start to finish
Develop communications and resources, including presentations, emails, intranet posts, guides, and videos
Track and analyze the effectiveness of Change Management initiatives and present findings
Build stakeholder partnerships and support stakeholders throughout the change journey
Provide feedback to the Sales Technology team to ensure solutions meet Sales needs and drive business outcomes

Requirements

What you’ll need

Bachelor’s degree required
Minimum of 5 years’ experience in Sales, Operations, or Communications roles
If no Sales experience, willingness and ability to quickly learn Sales processes and roles in-depth
Proven ability to quickly learn and master technology tools
Experience with Salesforce preferred
Technical proficiency with Google Slides, Microsoft PowerPoint, and SharePoint
Exceptional verbal and written communication skills; ability to articulate messages to diverse audiences using tailored terminology and translate feedback across business units; ability to present and lead calls and trainings in an engaging manner
Proven ability to effectively lead and manage complex projects, programs, or pilots involving numerous partners
Strong attention to detail
Strong analytical skills
Demonstrated collaboration and partnership skills; ability to build strong connections quickly and exhibit emotional intelligence
Confidence to challenge stakeholder thinking constructively when necessary
Self-starter with a team mindset; highly motivated to work independently and collaboratively
Adaptable and results-driven; ability to manage multiple priorities in a fast-paced environment and deliver on tight deadlines

Benefits

Comp & perks

Competitive salary
Generous Paid Time Off policy
Charity match program
Group medical insurance
Parental leave
Employee Assistance Program (EAP)
Collaborative, team-oriented culture that embraces diversity
Professional development and unlimited growth opportunities
Flexible hybrid work environment
401k match up to $7,200 per year
Opportunity to purchase company stock at a discount
Annual bonus plan based on company and individual performance or role-based, uncapped sales incentive plan
Market leading benefit programs