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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong client engagement and account management capabilities, leveraging communication and collaboration skills to drive satisfaction and retention. Proven ability to align resources with client priorities and deliver innovative solutions that maximize the value of Gartner services.
Highest-signal resume keywords
Client EngagementAccount ManagementCommunication SkillsCollaboration SkillsCritical Thinking
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
PrioritizationInfluencing Skills
Industry Keywords
Gartner ServicesClient SuccessService DeliveryBusiness ResultsStakeholder Collaboration
About the role
Key responsibilities & impact- Partner with clients from senior C-levels to junior professionals across IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices
- Ensure clients are successful in using their Gartner subscription
- Introduce Gartner services and capabilities to prospective and new clients
- Perform account management or connect clients with the Gartner expert community
- Identify client priorities and align Gartner resources to support them
- Enable clients to achieve priorities and maximize return on Gartner membership investment
- Collaborate with internal Gartner stakeholders to drive service delivery and business results
- Share best practices and design innovative solutions to overcome obstacles
- Leverage insights and metrics to drive client engagement, satisfaction, retention, and growth
- Onboard clients, prove the concept of Gartner services, and stimulate client engagement with Gartner products
Requirements
What you’ll need- Bachelor's degree is preferred
- 6+ months relevant professional and/or internship experience
- Proven track record of success fueled by a passion for delighting clients
- Strong communication, collaboration, prioritization, critical thinking, and influencing skills
Benefits
Comp & perks- Competitive salary
- Generous paid time off policy
- Charity match program
- Medical, Dental & Vision Plans
- Parental Leave
- Employee Assistance Program (EAP)
- 401K matching
- Professional development and unlimited growth opportunities
- Hybrid work environment with flexibility to work virtually when productive
- 401k match up to $7,200 per year
- Opportunity to purchase company stock at a discount
- Market leading benefit programs