Client Success Associate

Gartner

. Build, develop and manage relationships with clients ranging from senior C-levels to junior client professionals across IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices .

Posted 10/20/2026full-timeUnited StatesJuniorMid-Level💰 $53,000 - $77,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong client relationship management skills, effectively communicating value and driving customer satisfaction through collaboration and critical thinking. Bilingual proficiency in English and Portuguese enhances engagement with diverse client bases across various industries.

Highest-signal resume keywords

Client Relationship ManagementCustomer SatisfactionBilingual ProficiencyCommunication SkillsCollaboration Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Critical ThinkingPrioritizationInfluencing Skills

Industry Keywords

ITHRSupply ChainMarketingFinanceLegalSalesClient Engagement MetricsAction PlansGartner Services

About the role

Key responsibilities & impact

Build, develop and manage relationships with clients ranging from senior C-levels to junior client professionals across IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices
Ensure clients successfully utilize their Gartner subscription, driving customer satisfaction, retention, and growth
Introduce Gartner services and capabilities to new clients and communicate value to decision makers
Facilitate client calls and engagements to surface client priorities
Recommend action plans that drive high value and return on investment on Gartner memberships
Collaborate with internal Gartner partners to overcome obstacles and maximize client value
Conduct regular reviews of the client book of business using performance and client engagement metrics

Requirements

What you’ll need

6+ months relevant professional and/or internship experience
Proven track record of success fueled by a passion for delighting clients
Strong communication, collaboration, prioritization, critical thinking, and influencing skills
Must be bilingual (English and Portuguese)
Bachelor’s degree preferred

Benefits

Comp & perks

Competitive salary
Generous paid time off policy / generous PTO
Charity match program
Medical, Dental & Vision Plans
Parental Leave
Employee Assistance Program (EAP)
401K matching, up to $7,200 per year
Collaborative, team-oriented culture that embraces diversity
Professional development and unlimited growth opportunities
Opportunity to purchase company stock at a discount
Hybrid work environment with flexibility to work virtually when productive and collaborate in the office
Annual bonus plan based on company and individual performance, or role-based, uncapped sales incentive plan