Client Success Associate

Gartner

. Ensure every Gartner client receives value exceeding their investment .

Posted 11/7/2026full-timeUnited StatesJuniorMid-Level💰 $53,000 - $77,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates the ability to understand client business priorities and challenges while effectively onboarding and engaging clients to maximize their investment in Gartner services. Strong collaboration and communication skills are essential for driving service delivery and fostering client relationships across various business practices.

Highest-signal resume keywords

Client EngagementAccount ManagementCommunication SkillsCollaboration SkillsCritical Thinking

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

PrioritizationInfluencing Skills

Industry Keywords

ITHRSupply ChainMarketingFinanceLegalSales

About the role

Key responsibilities & impact

Ensure every Gartner client receives value exceeding their investment
Understand and surface clients’ business priorities and challenges
Identify effective ways to support clients in making business decisions
Onboard clients
Prove the concept of Gartner services
Stimulate client engagement with products used by large client teams
Partner with clients from senior C-levels to junior professionals across IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices
Introduce Gartner services and capabilities to prospective and new clients
Manage accounts or connect clients with the Gartner expert community
Align Gartner resources to client priorities and maximize membership return on investment
Collaborate with internal Gartner stakeholders to drive service delivery and business results
Share best practices and design innovative solutions to overcome obstacles
Use insights and metrics to drive client engagement, satisfaction, retention, and growth

Requirements

What you’ll need

Bachelors degree is preferred
6+ months relevant professional and/or internship experience
Proven track record of success fueled by a passion for delighting clients
Strong communication, collaboration, prioritization, critical thinking, and influencing skills

Benefits

Comp & perks

Competitive salary
Generous paid time off policy
Charity match program
Medical, Dental & Vision Plans
Parental Leave
Employee Assistance Program (EAP)
401K matching, up to $7,200 per year
Collaborative, team-oriented culture that embraces diversity
Professional development and unlimited growth opportunities
Opportunity to purchase company stock at a discount
Annual bonus plan based on company and individual performance, or role-based, uncapped sales incentive plan
Hybrid work environment with flexibility to work virtually when productive
Market-leading benefit programs