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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong client engagement and account management skills, leveraging insights and metrics to enhance client satisfaction and retention. Proficient in collaborating with diverse stakeholders to deliver innovative solutions aligned with client priorities.
Highest-signal resume keywords
Client EngagementAccount ManagementCommunication SkillsCollaboration SkillsDutch Language Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Critical ThinkingPrioritizationInfluencing Skills
Industry Keywords
Business PrioritiesService DeliveryMembership Return on InvestmentStakeholder CollaborationClient SatisfactionClient RetentionInnovative Solutions
About the role
Key responsibilities & impact- Ensure every Gartner client receives value far exceeding their investment
- Understand and surface clients' business priorities and challenges
- Identify effective ways to support clients in making the right business decisions
- Onboard clients and prove the concept of Gartner services
- Stimulate client engagement with products used by large client teams
- Partner with clients from senior C-levels to junior professionals across IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales
- Introduce Gartner services and capabilities to prospective and new clients
- Manage accounts and connect clients with Gartner's expert community
- Align Gartner resources with client priorities to maximize membership return on investment
- Collaborate with internal stakeholders to drive service delivery and business results
- Share best practices and design innovative solutions to overcome obstacles
- Use insights and metrics to drive client engagement, satisfaction, retention, and growth
Requirements
What you’ll need- Bachelor's degree is preferred
- 6+ months relevant professional and/or internship experience
- Proven track record of success fueled by a passion for delighting clients
- Strong communication, collaboration, prioritization, critical thinking, and influencing skills
- Ability to use Dutch (reading, writing and speaking) at a business or native level
Benefits
Comp & perks- World-class benefits
- Highly competitive compensation
- Disproportionate rewards for top performers
- Hybrid work environment with flexibility to work virtually when productive and get together with colleagues in a vibrant community
- Professional growth opportunities
- Equal employment opportunities
- Reasonable accommodations for qualified individuals with disabilities