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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client engagement and account management, ensuring alignment of Gartner services with client business priorities. Proficient in driving client satisfaction and retention through effective communication and collaboration.
Highest-signal resume keywords
Fluency In Dutch And EnglishClient EngagementAccount ManagementStrong Communication SkillsCollaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
CollaborationCritical ThinkingInfluencing SkillsPrioritizationStrong Communication
Certifications & Qualifications
Bachelor's Degree Preferred
Industry Keywords
Client SatisfactionBusiness PrioritiesService DeliveryStakeholder EngagementInnovative Solutions
About the role
Key responsibilities & impact- Ensure every Gartner client receives value exceeding their investment
- Understand and surface clients' business priorities and challenges
- Identify effective ways to support clients in making business decisions
- Onboard clients and prove the concept of Gartner services
- Stimulate engagement with Gartner products used by large client teams
- Partner with senior C-level and junior clients across IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices
- Introduce Gartner services and capabilities to prospective and new clients
- Perform account management and connect clients with the Gartner expert community
- Align Gartner resources with client priorities to maximize membership return on investment
- Collaborate with internal stakeholders to drive service delivery and business results
- Share best practices and design innovative solutions
- Use insights and metrics to drive client engagement, satisfaction, retention, and growth
Requirements
What you’ll need- Must be fluent in Dutch and English at business level
- Bachelor's degree is preferred
- 6+ months relevant professional and/or internship experience
- Proven track record of success fueled by a passion for delighting clients
- Strong communication, collaboration, prioritization, critical thinking, and influencing skills
Benefits
Comp & perks- Professional development and unlimited growth opportunities
- Collaborative, team-oriented culture that embraces diversity
- World-class benefits
- Highly competitive compensation
- Disproportionate rewards for top performers
- Hybrid work environment with flexibility to work virtually when productive and collaborate in person
- Equal employment opportunities
- Reasonable accommodations for qualified individuals with disabilities