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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client engagement and account management, leveraging insights to enhance client satisfaction and retention. Proficient in collaborating with diverse stakeholders to align services with client priorities and drive business results.
Highest-signal resume keywords
Fluency In French And EnglishClient EngagementAccount ManagementStrong Communication SkillsCollaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
CollaborationPrioritizationCritical ThinkingInfluencing Skills
Industry Keywords
Client SatisfactionBusiness PrioritiesService DeliveryMembership Return On InvestmentStakeholder Engagement
About the role
Key responsibilities & impact- Ensure every Gartner client receives value exceeding their investment
- Understand and surface clients’ business priorities and challenges
- Identify effective ways to support clients in making business decisions
- Onboard clients and prove the concept of Gartner services
- Stimulate client engagement with products used by large client teams
- Partner with clients from senior C-levels to junior professionals across IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales
- Introduce Gartner services and capabilities to prospective and new clients
- Perform account management and connect clients with the Gartner expert community
- Align Gartner resources with client priorities to maximize membership return on investment
- Collaborate with internal Gartner stakeholders to drive service delivery and business results
- Share best practices and design innovative solutions to overcome obstacles
- Leverage insights and metrics to drive client engagement, satisfaction, retention, and growth
Requirements
What you’ll need- Must be fluent in French and English at business level
- Bachelor's degree is preferred
- 6+ months relevant professional and/or internship experience
- Proven track record of success fueled by a passion for delighting clients
- Strong communication, collaboration, prioritization, critical thinking, and influencing skills
Benefits
Comp & perks- Collaborative, team-oriented culture that embraces diversity
- Professional development and unlimited growth opportunities
- World-class benefits
- Highly competitive compensation
- Disproportionate rewards for top performers
- Hybrid work environment with flexibility to work virtually when productive and gather with colleagues in a vibrant community
- Equal employment opportunities
- Reasonable accommodations for qualified individuals with disabilities or disabled veterans