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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client engagement and account management, ensuring alignment of services with client priorities to maximize value. Proficient in communication and collaboration across various business functions to drive satisfaction and retention.
Highest-signal resume keywords
Client EngagementAccount ManagementCommunication SkillsCollaboration SkillsCritical Thinking
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business AnalysisClient OnboardingMetrics AnalysisSolution DesignStakeholder Management
Soft Skills
CollaborationPrioritizationInfluencingCritical Thinking
Industry Keywords
C-Level EngagementITHRSupply ChainMarketingFinanceLegalSalesClient SatisfactionMembership ROI
About the role
Key responsibilities & impact- Ensure every Gartner client receives value exceeding their investment
- Understand and surface clients’ business priorities and challenges
- Identify effective ways to support clients in making the right business decisions
- Onboard clients and prove the concept of Gartner services
- Stimulate engagement with products used by large client teams
- Partner with clients from senior C-levels to junior professionals across IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales
- Introduce Gartner services and capabilities to prospective and new clients
- Manage accounts or connect clients with Gartner’s expert community
- Align Gartner resources with client priorities to maximize membership return on investment
- Collaborate with internal stakeholders to drive service delivery and business results
- Share best practices and design innovative solutions
- Use insights and metrics to drive client engagement, satisfaction, retention, and growth
Requirements
What you’ll need- Must be fluent in English at business level
- Currently hiring for the following languages: English, Spanish, French, Arabic, Dutch, German, Italian, Norwegian, Swedish
- Bachelors degree is preferred
- 6+ months relevant professional and/or internship experience
- Proven track record of success fueled by a passion for delighting clients
- Strong communication, collaboration, prioritization, critical thinking, and influencing skills
Benefits
Comp & perks- Collaborative, team-oriented culture that embraces diversity
- Professional development and unlimited growth opportunities
- Hybrid work environment with flexibility to work virtually when productive and get together with colleagues in a vibrant community
- World-class benefits
- Highly competitive compensation
- Disproportionate rewards for top performers