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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client engagement and account management, leveraging insights to enhance client satisfaction and retention. Proficient in collaborating with diverse stakeholders to align services with client priorities and drive business results.
Highest-signal resume keywords
Client EngagementAccount ManagementCommunication SkillsBilingual in English and FrenchCritical Thinking
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
CollaborationPrioritizationInfluencing Skills
Industry Keywords
C-Level EngagementService DeliveryBusiness PrioritiesClient SatisfactionMembership ROI
About the role
Key responsibilities & impact- Ensure every Gartner client receives value exceeding their investment
- Understand and surface clients’ business priorities and challenges
- Onboard clients and prove the concept of Gartner services
- Stimulate client engagement with products used by large client teams
- Partner with clients from senior C-levels to junior professionals across IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales
- Introduce Gartner services and capabilities to prospective and new clients
- Manage accounts or connect clients with the Gartner expert community
- Align Gartner resources with client priorities to maximize membership return on investment
- Collaborate with internal Gartner stakeholders to drive service delivery and business results
- Share best practices and design innovative solutions to overcome obstacles
- Leverage insights and metrics to drive client engagement, satisfaction, retention, and growth
Requirements
What you’ll need- 6+ months relevant professional and/or internship experience
- Proven track record of success fueled by a passion for delighting clients
- Strong communication, collaboration, prioritization, critical thinking, and influencing skills
- Bachelor’s degree preferred
- Bilingual in English and French
Benefits
Comp & perks- Competitive salary
- Generous paid time off policy
- Charity match program
- Medical, Dental & Vision Plans
- Parental Leave
- Employee Assistance Program (EAP)
- 401K matching
- Collaborative, team-oriented culture that embraces diversity
- Professional development and unlimited growth opportunities
- Hybrid work environment with flexibility to work virtually when productive
- 401k match up to $7,200 per year
- Opportunity to purchase company stock at a discount
- Annual bonus plan based on company and individual performance, or role-based, uncapped sales incentive plan
- Market leading benefit programs
