Client Success Manager

Gartner

. Build, develop and manage relationships with existing clients ranging from senior C-level executives to more junior professionals across various business functions and companies .

Posted 10/7/2026full-timeBarcelona • SpainMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client relationship management skills, effectively engaging with C-level executives and junior professionals to understand and support their business priorities. Proficient in delivering high-value recommendations that enhance client retention and return on investment.

Highest-signal resume keywords

Client Relationship ManagementCustomer ServiceCommunication SkillsCollaboration SkillsCritical Thinking

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

PrioritizationInfluencing Skills

Industry Keywords

Business FunctionsClient RetentionReturn on InvestmentVirtual EngagementBachelor's Degree

About the role

Key responsibilities & impact

Build, develop and manage relationships with existing clients ranging from senior C-level executives to more junior professionals across various business functions and companies
Regularly meet and engage with clients virtually to understand their business priorities
Recommend a program of action that drives high value, client retention, and client return on investment
Collaborate with internal Gartner colleagues to maximize the value Gartner delivers to clients
Ensure each client receives value far exceeding their investment in Gartner services
Surface clients’ business priorities and identify effective ways to support them through purchased Gartner services

Requirements

What you’ll need

Must be fluent in English at business level
3+ years relevant professional experience
Strong customer service, communication, collaboration, prioritization, critical thinking and influencing skills
Bachelor’s degree preferred

Benefits

Comp & perks

World-class benefits
Highly competitive compensation
Disproportionate rewards for top performers
Hybrid work environment with flexibility to work virtually when productive and meet with colleagues in a community setting
Professional growth opportunities
Access to resources, expertise, and technology related to AI
Equal employment opportunities
Reasonable accommodations for qualified individuals with disabilities