Client Success Partner

Gartner

. Build, develop and manage relationships with clients ranging from senior C-levels to junior client professionals across various business functions .

Posted 10/15/2026full-timeUnited StatesJuniorMid-Level💰 $62,000 - $87,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management, ensuring customer satisfaction and retention through effective communication and collaboration. Proven ability to analyze client engagement metrics and recommend actionable strategies to drive value.

Highest-signal resume keywords

Client Relationship ManagementCustomer SatisfactionCommunication SkillsCollaboration SkillsCritical Thinking

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Influencing SkillsPrioritization Skills

Industry Keywords

Client Engagement MetricsOnboardingC-Level CommunicationValue PropositionBusiness Functions

About the role

Key responsibilities & impact

Build, develop and manage relationships with clients ranging from senior C-levels to junior client professionals across various business functions
Ensure clients successfully utilize their Gartner subscription, driving customer satisfaction, retention, and growth
Introduce Gartner services and capabilities to new clients and communicate value to decision makers
Facilitate client calls, understand client priorities, and recommend programs of action that drive value and return on investment
Collaborate with internal Gartner partners to overcome obstacles and maximize client value
Conduct regular reviews of the client book of business, analyzing performance and client engagement metrics
Onboard clients, prove the concept of Gartner services, and stimulate engagement with products used by large client teams

Requirements

What you’ll need

2+ years relevant professional and/or internship experience
Proven track record of success fueled by a passion for delighting clients
Strong communication, collaboration, prioritization, critical thinking, and influencing skills
Bachelor’s degree preferred

Benefits

Comp & perks

Competitive salary
Generous paid time off policy
Charity match program
Medical, Dental & Vision Plans
Parental Leave
Employee Assistance Program (EAP)
401K matching, up to $7,200 per year
Collaborative, team-oriented culture that embraces diversity
Professional development and unlimited growth opportunities
Annual bonus plan based on company and individual performance, or role-based, uncapped sales incentive plan
Opportunity to purchase company stock at a discount
Hybrid work environment with flexibility to work virtually when productive and gather with colleagues
Market-leading benefit programs