Client Success Partner

Gartner

. Build, develop, and manage relationships with clients ranging from senior C-levels to junior client professionals across business functions .

Posted 10/6/2026full-timeUnited StatesJuniorMid-Level💰 $62,000 - $87,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client relationship management skills, effectively communicating value and driving customer satisfaction and retention. Proven ability to collaborate with internal teams and utilize critical thinking to recommend actionable programs that enhance client engagement.

Highest-signal resume keywords

Client Relationship ManagementCustomer SatisfactionCommunication SkillsCollaboration SkillsCritical Thinking

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Influencing SkillsPrioritization Skills

Industry Keywords

Client EngagementBusiness FunctionsPerformance MetricsOnboardingValue Communication

About the role

Key responsibilities & impact

Build, develop, and manage relationships with clients ranging from senior C-levels to junior client professionals across business functions
Ensure clients successfully utilize Gartner subscriptions, driving customer satisfaction, retention, and growth
Introduce Gartner services and capabilities to new clients and communicate value to decision makers
Facilitate client calls, understand client priorities, and recommend programs of action that drive high value and return on investment
Collaborate with internal Gartner partners to overcome obstacles and maximize client value
Conduct regular reviews of the client book of business, including performance and key client engagement metrics
Onboard clients and prove the concept of Gartner services
Stimulate client engagement with products used by large client teams

Requirements

What you’ll need

2+ years relevant professional and/or internship experience
Proven track record of success fueled by a passion for delighting clients
Strong communication, collaboration, prioritization, critical thinking, and influencing skills
Bachelor’s degree preferred

Benefits

Comp & perks

Competitive salary
Generous paid time off policy
Charity match program
Medical, Dental & Vision Plans
Parental Leave
Employee Assistance Program (EAP)
401K matching, up to $7,200 per year
Collaborative, team-oriented culture that embraces diversity
Professional development and unlimited growth opportunities
Opportunity to purchase company stock at a discount
Hybrid work environment with flexibility to work virtually when productive
Disproportionate rewards for top performers