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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong client relationship management skills, effectively communicating value and driving customer satisfaction. Proficient in both Norwegian and English, with a focus on collaboration and critical thinking to maximize client engagement and retention.
Highest-signal resume keywords
Client Relationship ManagementFluency In Norwegian And EnglishCommunication SkillsCollaboration SkillsCritical Thinking
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Influencing SkillsPrioritization Skills
Industry Keywords
Customer SatisfactionClient Engagement MetricsGartner ServicesBusiness FunctionsC-Level Engagement
About the role
Key responsibilities & impact- Build, develop, and manage relationships with clients ranging from senior C-levels to junior professionals across business functions
- Ensure clients successfully utilize their Gartner subscription, driving customer satisfaction, retention, and growth
- Introduce Gartner services and capabilities to new clients and communicate value to decision makers
- Facilitate client calls, understand client priorities, and recommend actions that maximize value and return on investment
- Collaborate with internal Gartner partners to overcome obstacles and maximize client value
- Conduct regular reviews of the client book of business, including performance and key client engagement metrics
Requirements
What you’ll need- Must be fluent in Norwegian and English at business level
- +2 years relevant professional and/or internship experience
- Proven track record of success fueled by a passion for delighting clients
- Strong communication, collaboration, prioritization, critical thinking, and influencing skills
- Bachelor's degree preferred
Benefits
Comp & perks- Collaborative, team-oriented culture that embraces diversity
- Professional development and unlimited growth opportunities
- World-class benefits
- Highly competitive compensation
- Disproportionate rewards for top performers
- Hybrid work environment with flexibility to work virtually when productive and get together with colleagues in a vibrant community
