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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing internal communications, developing engaging content, and optimizing communication strategies to enhance associate engagement and information accessibility. Proficient in measuring communication effectiveness and collaborating with leadership on strategic initiatives.
Highest-signal resume keywords
Internal Communications ExperienceContent DevelopmentCommunication SkillsCollaboration SkillsMetrics Measurement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Content OptimizationEditorial Calendar ManagementContent Review ManagementIT Intranet PublishingChange Management
Soft Skills
Strong Written CommunicationStrong Verbal CommunicationInterpersonal CommunicationSelf-MotivationSelf-Starter
Tools & Technologies
IT Communications MailboxAll IT Teams ChannelIT Intranet Page
Certifications & Qualifications
Bachelor’s Degree
Industry Keywords
Associate EngagementGlobal IT CommunicationsTactical CommunicationsLarge Corporation Experience
About the role
Key responsibilities & impact- Support execution of global IT communications plans
- Help manage a tactical editorial calendar covering compulsory activities, new initiatives, and ongoing activities
- Prioritize and simplify content to deliver the right information to the right people at the right time
- Ensure associates can access critical tools and resources for compulsory activities
- Communicate new initiatives affecting functionality for the rest of the business
- Develop compelling content focused on associate engagement
- Manage the IT Communications mailbox and route associate intranet comments to the appropriate responder
- Own routine tactical communications, including monthly mobile updates
- Own the IT-to-IT event calendar and monthly IT newsletter
- Manage applicable content reviews
- Publish articles, recordings, polls, and other content on the IT intranet page
- Manage an All IT Teams Channel calendar
- Optimize IT content for search
- Measure IT communications and change management success through monthly metrics
- Partner with the VP of IT Communications on projects and presentations
- Document best practices to improve efficiency and scalability
Requirements
What you’ll need- Bachelor’s degree in a relevant field required
- 1+ years’ experience in an internal communications function, preferably in a large corporation
- Ability to function as an individual contributor
- Self-starter
- Strong written, verbal, and interpersonal communication skills
- Self-motivation to continuously improve
- Exceptional collaboration skills
Benefits
Comp & perks- Hybrid work environment with flexibility to work virtually when productive and gather with colleagues in person
- Generous PTO
- 401k match up to $7,200 per year
- Opportunity to purchase company stock at a discount
- Annual bonus plan based on company and individual performance, or role-based, uncapped sales incentive plan
- Market-leading benefit programs
- Reasonable accommodation for qualified individuals with disabilities
