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Gartner

Customer Success Associate, German Speaker

Gartner

. Partner with clients from senior C-levels to junior professionals across IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices .

Posted 9/23/2026full-timeBarcelona • SpainJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client engagement and account management capabilities, leveraging communication and collaboration skills to ensure client success and satisfaction. Proficient in aligning resources and designing innovative solutions to meet client needs across various business practices.

Highest-signal resume keywords
Client EngagementAccount ManagementCommunication SkillsCollaboration SkillsGerman Language Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Critical ThinkingPrioritizationInfluencing Skills
Industry Keywords
ITHRSupply ChainMarketingFinanceLegalSalesGartner ServicesClient SuccessBusiness Metrics

About the role

Key responsibilities & impact
  • Partner with clients from senior C-levels to junior professionals across IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices
  • Ensure clients are successful in using their Gartner subscription
  • Introduce Gartner services and capabilities to prospective and new clients
  • Support account management and connect clients with the Gartner expert community
  • Onboard clients and prove the concept of Gartner services
  • Stimulate client engagement with products used by large client teams
  • Identify client priorities and align Gartner resources to provide best-in-class service
  • Collaborate with internal Gartner stakeholders to drive service delivery and business results
  • Share best practices and design innovative solutions to overcome obstacles
  • Leverage insights and metrics to drive client engagement, satisfaction, retention, and growth

Requirements

What you’ll need
  • Bachelor's degree preferred
  • 6+ months relevant professional and/or internship experience
  • Proven track record of success fueled by a passion for delighting clients
  • Strong communication, collaboration, prioritization, critical thinking, and influencing skills
  • Ability to use German (reading, writing and speaking) at a business or native level

Benefits

Comp & perks
  • World-class benefits
  • Highly competitive compensation
  • Disproportionate rewards for top performers
  • Hybrid work environment with flexibility to work virtually when productive and get together with colleagues in a vibrant community
  • Professional growth and career development opportunities
  • Access to unmatched AI resources, expertise, and technology
  • Equal employment opportunities
  • Reasonable accommodations for qualified individuals with disabilities